How to contact us regarding your benefit |
Housing and Council Tax Benefit
enquiries
For further information or for any general
enquiries about Housing or Council Tax Benefits, please contact the
office shown below by telephone, personal visit or by
letter. | |
Phone: 01952 383838
There are a number of lines into the Customer Contact Centre, but
they are often very busy, especially on Mondays. All calls are
answered in strict rotation.
You can write to us at
Telford & Wrekin Council
Revenues & Benefits Services
P.O. Box 249, Civic Offices
Telford, TF3 4LP
Fax
You can fax your correspondence to us on 01952
383991.
email
You can email us at
benefit.service@telford.gov.uk
Hours of opening
Telephone enquiries - 01952 383838
Monday,
Tuesday and Wednesday - 8.00 am to 6.00 pm
Thursday - 9.30 am to 6.00 pm
Friday - 8.00 am to 5.00 pm
Personal callers
Customer Contact Centre Enquiry Desk,
Civic Offices, Telford is open Monday to Friday, 8.30 am to 5.15
pm
Appointment service - save waiting
The enquiry desk at
Civic Offices may be busy and waiting times may vary, depending on
demand. To avoid you waiting we offer an appointment facility.
Please telephone the Customer Contact Centre 01952 383838 to make
an appointment.
Cash Office
Our Cash Office at Civic Offices is open
Monday to Friday, 8.30 am to 5.15 pm
Minicom Service - 01952
383976 | |
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| Please note - Some documents published before
1st December 2006 may contain incorrect contact
numbers. |
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