Borough of Telford & Wrekin

Fraud investigation for Housing and Council Tax Benefit

Housing & Council Tax Benefit Fraud

We take benefit fraud seriously and have a dedicated Fraud Investigation Team working hard to combat benefit fraud in Telford & Wrekin. The team have won a national award and have continued to build on successes year upon year.

Why investigate benefit fraud?
The true cost of benefit fraud to the tax payer is not known-all figures quoted are estimates. Although current estimates put the cost at over £700m, in reality the true cost is probably much higher.

Benefit fraud is theft, and we are all victims. It is taking money away from the more vulnerable members of the community, those who need it most, as well as adding to the national tax bill that we all contribute towards.

What does fraud cost the borough?
In Telford, we paid out approximately £42 million in benefits. During 2007/2008, we established over £500,000 in wrongly claimed benefits; money which could be spent on local projects to help the local community.

People commit fraud in many different ways.
The types of fraud we encounter are widespread and varied:

Working and claiming
Non-disclosure of property, capital or income
Non-disclosure of partner, non dependants or sub tenants

False tenancies
Failing to declare a change of address
Landlord fraud
Fictitious tenancies


How many cases do we investigate?
We have over 16,000 benefit recipients. In 2007/2008, we received reports of alleged benefit fraud in over 1,100 of our claims.

We promise that we will look at every single allegation that we receive to consider whether there is a potential fraud to investigate.

How do we investigate allegations of benefit fraud?
There many legal powers available to us to investigate whether a fraud has been committed.

These include

  • Electronically matching our records with the data held by a range of different organisations, including Department for Work and Pensions, private pension providers, company payroll systems, working tax credit, child tax credit.
  • We have the power to carry our covert surveillance on suspected fraudsters, which can be used to establish where someone may be living or working.
  • If we have evidence to suggest that a fraud has been committed we will interview the claimant, partner, or anyone else who we think may have contributed to the offence, in an official tape recorded Interview Under Caution.

What do we do with people we catch committing benefit fraud?
In every case where we establish that fraud has been committed, the customer will have to pay the money back to us. If any resulting overpayment of benefit is not repaid, the Council may pursue recovery through the courts.

In addition, in the most serious of cases, we can further penalise the fraudster by applying one of three different sanctions.

  • Formal Caution - This means that the Council considers it has grounds to prosecute, but has decided to offer the opportunity to accept a Formal Caution. The Council can only offer this if an offence has been admitted at the interview. If you accept a Formal Caution, the Council will not pursue the case to court. The Formal Caution is recorded with the Council and the Department for Work and Pensions and should an offence occur within 5 years this would be considered in any further recommendation or proceedings.
  • Administrative Penalty - This means that the Council considers it has grounds to prosecute, but has decided to offer the opportunity to accept an Administrative Penalty in respect of the offence. An Administrative Penalty is a fixed 30% addition of the benefit that has been overpaid. This has to be repaid in addition to the overpayment. The Administrative Penalty is recorded with the Council and the Department for Work and Pensions and should an offence occur in the future this would be considered in any further recommendation or proceedings.
  • Prosecution - This means that the Council considers the case serious enough to instigate legal proceedings from the outset and proceed to Court by way of a summons. You will receive a summons to attend court and will need to obtain legal representation when you attend court.
  • Cases will initially be heard in the Magistrates Court, however depending on the nature of charge or circumstances, it may be considered so serious as to be heard in Crown Court. Proceedings in court taken by the Council are usually under Sections 11A or 112 of the Social Security Administration Act 1992 (Amended 1997), however other charges may be used where appropriate.

In 2007/2008, we prosecuted 49 people for benefit fraud. Sentences imposed range from fines, to community service/punishment orders, or conditional discharges.

However, we also formally cautioned 37, and gave administrative penalties to 20 more. The administrative penalties resulted in almost £7,000 in fines being imposed.

We endeavor to publicise all our successful cases by issuing press releases to the local press and radio stations.

What can you do to help?

 

IF YOU SUSPECT SOMEONE IS CLAIMING BENEFITS TO WHICH THEY MAY BE NOT ENTITLED, TELL US ABOUT IT:

 

You can do this in a number of ways, and you do not have to give your name.


By phone:
01952 383839:
During normal office hours you can speak to one of the investigation team. They will ask you a number of questions about the person you are reporting. Outside of office hours, there is a 24 hour answering machine. If you call out of hours, please give as much detail as possible, no matter how trivial you think it may be. If you follow this link you will see a list of the types of information we require. The more information we have, the better chance of a successful investigation.

In person: You can call at Civic Offices during normal opening hours (08:15 to 17:15), and speak to a member of the investigation team in person.

By letter: If you choose this method, please address your letter to the Housing Benefit Investigation Team

By email: to investigations@telford.gov.uk

By this link; http://www.telford.gov.uk/apps/forms/FraudReferralForm.aspx

If you are receiving benefit yourself, please remember that it is your responsibility to notify the local authority of any change in your circumstances that may affect your entitlement to benefit. You cannot assume that others (like the Department for Work and Pensions) will notify us on your behalf.

Telford & Wrekin Council has been inspected by the Benefits Fraud Inspectorate (the "BFI"). You can find out more about the work of the BFI, and read the reports of their findings of our benefit work at Telford and Wrekin, by clicking on the BFI link below.
Benefits Fraud Inspectorate (BFI) Website

For further information on how the government is targeting benefit fraud please click on the following link
http://www.targetingbenefitfraud.gov.uk/



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Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
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For up to date contact numbers please refer to the Guide to Council Services.