Borough of Telford & Wrekin

Using rating advisors

Cowboy rating advisors may be cold calling in your area, offering big savings in your Business Rate bill.

These operators are unlikely to be professionally qualified and often make fraudulent promises to secure large reductions in your Business Rate bill, if you pay them an advance fee, often of several hundred pounds.

Once you have paid them you are unlikely to be able to seek redress, except through the courts, and an ill considered appeal could even increase your Business Rates bill.

You may wish to use a rating advisor when making an appeal. Members of the Royal Institute of Chartered Surveyors (RICS), the Incorporated Society of Valuers and Auctioneers (ISVA), and the Institute of Revenues, Rating and Valuation (IRRV), are regulated by rules of professional conduct designed to protect the public from misconduct, and are required to hold adequate professional indemnity insurance.

Before employing a rating advisor who is not a member of one of the above bodies, you should satisfy yourself that he or she has the necessary knowledge and expertise, as well as the appropriate indemnity insurance.

March 2007 the Valuation office stated the following:

The Valuation Office Agency (VOA) sets the rateable value on which your rating bill of your property is calculated. A revaluation of non-domestic property occurs every five years and the current rating lists came into effect on 1 April 2005. Most businesses will have received a summary valuation, which explains how your rateable value is assessed and these are available to view on the VOA website.

If you believe your rateable value to be incorrect, you can contact the VOA and speak to a member of staff who can answer your questions. If, having spoke to the VOA, you still disagree with your rateable value, then you can make a 'Proposal to Alter the Rating List' and there is no charge for this. In general a proposal against your 2005 list valuation has to be made at any time before 1 April 2010 and you cannot make a proposal on the same grounds, if you have already submitted one. Further information is available at www.voa.gov.uk/business_rates or by calling the VOA on 01902 438300

The government provides the following official advice for ratepayers:

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill. Appeals against rateable values can be made free of charge. However, ratepayers who do wish to be represented should be aware that members of the Royal Institution of Chartered Surveyors (RICS - website www.rics.org.uk) and the Institute of Revenues Rating and Valuation (IRRV - website www.irrv.org.uk) are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct. Before you employ a rating advisor, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract.



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