Borough of Telford & Wrekin

Nationality Checking Service

The Nationality Checking Service (NCS) is a partnership between the Home Office UK Border Agency and local councils in England and Wales. This partnership allows those people applying for British citizenship to make their applications, in person, at their local council offices.

Telford & Wrekin Registration Services offers this optional service to help simplify the citizenship application process for a small fee. Specially trained staff will check and ensure that applications are completed correctly and have the necessary supporting documents such as passports, certificates and proof of English proficiency.

Valuable documents will be photocopied and certified allowing those using this service to keep their passports and important documents rather than sending them through to the Home Office. The completed applications will then be forwarded to the Home Office by special delivery post.

Nationality Checking Service

Telford & Wrekin Registration Services
The Beeches
29 Vineyard Road
Wellington TF1 1HB

Tel: 01952 382444 Fax: 01952 382452
e-mail: register.office@telford.gov.uk

By appointment only

Applicants must satisfy three main criteria:

They must have an appropriate residential qualification dependant of the section of the Immigration Act under which they are applying.

They must have settled status in the United Kingdom.

They must meet the language / life in the UK requirement .

The National Checking Service has been introduced to help applicants submit their completed application forms correctly, the first time around. It allows clients to retain their important documents and also reduces the number of requests for further information from the Home Office.

Application forms can be downloaded from www.ind.homeoffice.gov.uk (Looking for a form). Once completed, these will be checked for accuracy and that all relevant sections are completed. All supporting documents will be checked and certified so that you may keep the originals. Please note that we must see the original documents and not photocopies. All applications will then be forwarded to the Home Office by special delivery post.

The National Checking Service offered by Telford & Wrekin Registration Services is optional and you may use other agents such as solicitors or deal with the Home Office directly.

There are a number of Councils throughout England and Wales offering this service and you can find a list of all participating authorities on the Office of the Immigration Service Commissioner (OISC), website at: www.oisc.gov.uk

You are able to submit your application to any participating local authority.

Complete and accurate applications are dealt with more efficiently than applications that are incomplete. The processing time for each application varies according to individual circumstances and is dependant on how many applications are under consideration at a particular time.

Telford & Wrekin Registration Services will charge a fee for

all applications, details of which are as follows:

Type of Application

Chargeable fee to

Customer

(inclusive of vat)

Adult who submits a single

Application - pays one fee

£35.00

Husband and wife living

together who apply at the

same time - pay one fee

£50.00

Husband and wife

(and up to 2 children)

£60.00

Additional children on

Parents application

£15.00 per child (e.g. based

on 4 children - £90.00)

One or more children under

the age of 18 who apply

separately from their parents

£15.00 per child

Telford & Wrekin Register Office is registered with the Office of the Immigration Service Commissioner (OISC), an independent body established by Parliament, which regulates organisations offering services of this kind. They can therefore review files at any time.

Telford & Wrekin registration services cannot offer advice on nationality matters. Should you require advice you can contact the Nationality call centre on 0845 010 5200. Lines are open from 9.00 until 21.00 Monday to Friday. Also their website offers advice at: http://www.ind.homeoffice.gov.uk/content/ind/en/home.html

If you have a complaint that relates to the attitude or level of customer service provided by the Telford & Wrekin Registration staff, you should direct your complaint firstly to the Registration Services Manager on 01952 382444. All complaints will be dealt with in accordance to the Telford & Wrekin Council's complaints procedures.

Alternatively if your complaint relates to the quality of help you have been given or the professional competence of the officer employed by Telford & Wrekin Council, you can make your complaint in writing to:

Office of the Immigration Services Commissioner

Complaints section, 5th Floor, Counting House

53 Tooley Street London SE1 2QN

Details also available on OISC website

at: www.oisc.gov.uk



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Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
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For up to date contact numbers please refer to the Guide to Council Services.