At Telford & Wrekin Council we strive to offer
excellent customer service at all levels.
Our
Customer Charter outlines the service that you can expect to
receive from us.
If you need to contact Customer Services, you can do so
in a number of ways.
- You can call us on 01952 380000.
- You can visit our one stop shop -
First Point.
- You can visit any or our reception points at:
Civic Offices, Telford, TF3 4WZ. Sat nav TF3 4HD
Map and directions* (open new window)
Darby House, Telford, Town Centre, TF3 4JA. Sat nav TF3
4JA
Map and directions* (open new window)
Hadley, Gladstone House, High Street, Hadley, Telford, TF1
5NF
Map and directions* (open new
window)
- You can fill in an
online enquiry form
- You can email us at
contact@telford.gov.uk
- You can write to us
As a Council we have outlined
Promises to you as our customers. These Promises relate to
areas that most concern you. They are our contract with you. You
can judge our performance against them, by looking at our monthly
performance figures.
We have created a list of
leaflets that may be helpful in giving you more information
about certain services.
We would love to hear from you. Please tell us when we do something
well, when something isn't right, or if you have an idea or
suggestion for us.
You can contact us in person by coming to one of our offices, or
you can email, phone or write to us. Please see the
Compliments,
comments and complaints page for details.
Site errors
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