Telford & Wrekin are embarking on a journey of
service improvement in order to ensure that we are providing an
excellent level of customer service.
We have created a Customer Charter
which outlines the service that you can expect to receive from
us.
We have outlined Our Promises to
you. | |
Telford & Wrekin Council provide customers access to
services through which channel is most convenient for them.
Customers can contact the council by:
We have also created a list of useful
leaflets.
Facts and
Figures | |
Did you know……..
Last year there were over 27000 customers who visited the civic
buildings.
Did you know……
Reception staff also take all Switchboard calls for the whole of
the Council. Last year this was over 101,000 calls.
Did you know….
Reception staff dealt with over 2,500 customer contact emails to
the council.
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| Please note - Some documents published before
1st December 2006 may contain incorrect contact
numbers. |
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