Borough of Telford & Wrekin

Neighbour disputes

If you feel that you are experiencing anti-social behaviour from your neighbours, don't suffer in silence.

We would suggest that you take the following steps to resolve the issues:

  • Talk to the person causing the problem and explain how they are affecting you. They may not even be aware they are causing you a problem.
  • Try to reach a compromise

Do this as early as possible before the problem gets worse or before it starts to really get you down.

If things don't improve:

  • Start keeping a log of the nuisance behaviour they are causing.
    • Write down what it was that they did
    • What time it occurred
    • How it affected you.
  • If the nuisance is down to excessive noise, get in touch with the council's environmental health team on 01952 381818.
  • If it is about litter or dog fouling contact the council's environmental maintenance team on 01952 384384.

The diary that you have kept will be really helpful to them to tackle the problem.

Ask for help
If your neighbours are tenants it may be worth talking to their landlord. They may be breaking the terms of their tenancy agreement, particularly if they are upsetting you by their level of noise. Their landlord may be able to deal with the problem or warn them that continuing to act inconsiderately could result in further enforcement actions.

If you are being threatened with violence or if your property is damaged, call the police straight away. The police have powers to take action against people who are guilty of harassment. This can be shouting, verbal abuse, threats of violence.

Even if the police are unable to help on individual occasions, it's well worth reporting incidents to them so that they can be recorded and used in the future if required.

Useful Contacts



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Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
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For up to date contact numbers please refer to the Guide to Council Services.