Borough of Telford & Wrekin

Welcome Packs

Welcome to Telford & Wrekin.

We appreciate that you have alot you need to find out when you move to an new area and there is a vast amount of information to go through to get to what you need.

Live here and Love it!
At Telford & Wrekin Council we provide over 700 services to residents in the Borough. many of these services are not visible, and people think of the council in relation to council tax and refuse collections. There is alot more on offer and more information in these can be found on the A-Z on the website.

We have put together a selection of our services which we think you will find useful as a new resident and collated them in one area for your convenience.
We have broken our services down into some main sections. These are:

  • Guide to services
  • Useful contacts
  • Benefits - for example, help to pay your rent or get free school meals.
  • Council Tax - to make this simple and easy, speak to one of our customer services advisors about setting up a Direct Debit.
  • Housing - advice on properties available and how to get a house in Telford.
  • Environment and planning - look after your area! Get green.
  • Jobs and careers - Telford & Wrekin have over 6,000 employees. Check out the jobs available with the council theres something for everyone!
  • Health and social care - this covers a wealth of services for all ages.
  • Leisure Centres, Sports and Clubs - get fit and active. Visit one of our leisure centres or alternativley make the most of your beautiful surroundings and have a walk up the Wrekin.
  • Births, marriages, civil ceremonies and deaths - we offer help and support with all family events.
  • Borough councillors - get involved in your local community. How to contact your local councillor.
  • Setting up a business in Telford - Telford is recognised as one of the fastest growing areas of economic growth in the Midlands.
  • Council facilities and assets - get to know your area.
  • Child and family care - find out what is available to you and your family.
  • About the council - a background to how the Council operates and how you can have a say.
  • Community centres - services available to you in your area.
  • Anti-social behaviour - at Telford & Wrekin we are actively working in partnersip with the police to make Telford a safe community so that all residents can live in harmony.
  • Arts and entertainment - there is so much available to do in Telford! Something to suit everyone.
  • Libraries - not just books, use our internet facilities or involve your kids in the workshops/ story telling sessions held.
  • Education - Telford is home to the Hadley Learning Community (HLC) on of the pioneering educational establishments in the Midlands.
  • Young peoples area - not just for adults! Telford & Wrekin Council see young people as the future. This site provices access to advice and support for young people.
  • Complaints and feedback - we want to hear from you! Tell us what is going well and what you would like to see us improve upon.


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Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
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For up to date contact numbers please refer to the Guide to Council Services.