Our vision as a council is about the sort of community
that we want Telford and Wrekin to become and also about the sort
of organisation that we want the council to be and the way it works
with the community.
Our Vision
"Building a successful, prosperous and healthy
community which offers a good quality of life for all the people of
Telford & Wrekin"
Our vision is very much linked to a number of shared local and
national priorities that have been developed between central
government and the Local Government Association. These are:
- Creating safer and stronger communities.
- Improving the quality of life for all children and young
people.
- Improving the quality of life of older people and vulnerable
adults and promoting healthier communities.
- Developing sustainable communities.
These priorities are what the council, and its partners, are
working to achieve.
How are we assessing ourselves against these goals?
Best
Value
'Best Value' is
a legal duty that was introduced by government in April 2000 and
requires all local councils to continuously improve the way that
they deliver public services. At Telford and Wrekin, we see best
value as more than just a statutory duty. It is part of a wider
improvement agenda that is about providing high quality modern
services that are constantly seeking to improve and are delivered
in an efficient, fair and accessible way.
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Performance
management
This is a fundamental element
of Best Value. At a corporate level, performance management focuses
on four key areas:
- Financial performance.
- Service performance.
- Customer and citizen performance.
- People performance (employees).
The council uses 'performance indicators' to set targets and to
measure performance in these areas. Regular monitoring of these
takes place.
Full details of these performance indicators and our performance
management framework are available in the council's Best Value
Performance and Improvement Plan.
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Local
Public Service Agreements
(LPSA)
Local Public
Service Agreements involve local councils and other public sector
bodies entering into an agreement with the government to further
improve key aspects of the services they provide to local people.
The aim is to achieve more "stretching" targets than would have
been achieved without the agreement. Telford and Wrekin entered its
first agreement (round 1) in April 2002 and this agreement finished
in March 2005.
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Local Area
Agreement (LAA)
During
2005 the Council was selected by the government to spearhead the
development of a major new policy initiative - Local Area
Agreements (LAAs). LAAs are a new contract between central and
local government to improve both the effectiveness and the
efficiency of the way in which government works with local
authorities, and their local partner organisations, to improve
public services within an area.
LAAs are aimed at simplifying and bringing together the external
funding streams going into an area, helping to join up public
services and allow greater flexibility over the use of resources in
line with shared outcomes determined by local partners through the
Local Strategic Partnership (LSP). Telford and Wrekin is one of 21
areas nationally selected to pilot LAAs.
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Comprehensive Performance Assessment
(CPA)
The performance
of all local councils is measured annually by the Audit Commission
(an independent commissioning body) on behalf of the government.
This is known as the Comprehensive Performance Assessment (CPA) and
it looks at how well the council is managed, and how effectively it
delivers key services.
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Priority Plans
Published
The Council has
recently published three new Priority Plans, which detail all the
things we plan to do over the next three years to:
- maintain the environment,
- strengthen the local economy; and
- create a safe and strong community
Our plans for improving the quality of life of vulnerable adults
and older people and giving children and young people the best
possible start in life are currently being finalised
For further details on all the above please click on the
links to the right hand side of this
page. |