Borough of Telford & Wrekin

Comprehensive Performance Assessment: Overview

In February 2008 the Audit Commission published their Comprehensive Performance Assessment (CPA) scores for 2007. The Council is rated as an excellent '4 star' authority that is continuing to improve well. This is the fifth year in a row that the Council has achieved the highest rating.

What is CPA?

CPA was introduced by the government in 2002 to help local councils in England to improve their services to local people. Each year councils are assessed by the Audit Commission (an independent government body) on how they are performing and how they are improving local services. In 2005, this process was changed making it harder to achieve a high score.

The possible scores for councils are:

  • 4 stars, well above minimum requirements - performing strongly;
  • 3 stars, consistently above minimum requirements - performing well;
  • 2 stars, only at minimum requirements - adequate performance;
  • 1 star, below minimum requirements - inadequate performance.

What does this mean for Telford & Wrekin?

Our CPA assessment for 2007 told us that we are:

  • the only four star unitary (all purpose) authority in the West Midlands
  • continuing to improve.

For more information please see Telford & Wrekin's CPA Scorecard for 2007.

You can also view the scores and analysis of performance in all single tier and county councils for 2007.

Other related documents can be accessed to the right of this page.



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Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
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For up to date contact numbers please refer to the Guide to Council Services.