Borough of Telford & Wrekin

Freedom of Information Act 2000

The FOIA operates alongside the Data Protection Act and the Environmental Information Regulations, giving an unprecedented right of access to council and other public information.
This law applies to 100,000 public bodies including central government, local government the police and fire authorities. A list of organisations covered by the act is available here:

Making a Request under FOI
All FOIA requests should be made in writing (for example letter, fax or email).
There are several ways to do this:

On your request you must clearly state what information you are requesting and supply your name and address (an email address counts as a valid address)

Once we receive your request we will let you know, as soon as possible, whether or not we hold the information . We will then provide you with the information you have requested within 20 working days maximum. On rare occasions we may not be able to meet these deadlines and in these cases we will keep you fully informed of progress. However there are some exemptions that may prevent us from releasing the information.

The main exemptions are

  • personal information (this is dealt with under seperate legislation - for more information see the Data Protection Act)
  • information relating to the environment (because this is available under the Environmental Information Regulations)
  • confidential or commercially sensitive information
  • information which is readily available by another means or which we intend to publish in the future
  • information we do not have in a recorded form

If we apply an exemption we will tell you and give you the reason. For more information about the exemptions or the legislation generally you may wish to look at the Information Commissioners website.


How to contact us:
For more information about Information Request you can contact us as follows:


Customer Quality Team
2a Darby House
Lawn Central
Telford
TF4 2LD
Phone: (01952) 382006
Email: foi@telford.gov.uk

For Legislative Advice contact
Information Governance Team
Phone: (01952) 382537
Email: foi@telford.gov.uk



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Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
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For up to date contact numbers please refer to the Guide to Council Services.