Borough of Telford & Wrekin

Survey To Thousands of Homes

Residents across the borough can have their say about Telford & Wrekin Council and the services it provides as thousands of survey packs drop through letterboxes in the next few days

Going to over 8,000 homes, this is the largest single survey the Council has ever conducted and one of the most important.

The survey, which is independently run and analysed, is used to help plan and improve Council services.

Council leader Andrew Eade said: "This is another part of our commitment to consult the community right across the borough. The results will help inform councillors as they face difficult decisions on the services we provide, particularly in light of the tough budget settlement expected from Government and the pressures of our growing population."

"We've also been working very hard over the last year to make sure we keep on getting better and to improve in those areas people wanted us to do better in. It also helps us know where people think are doing well."

The questionnaires will be posted to randomly selected addresses and take around 10 minutes to complete.

Last year, a similar survey showed that recycling services, tips, libraries and parks were particularly highly rated by around four out of five respondents, while half were satisfied with the way the Council runs things in general. Around one in five were dissatisfied, with areas for improvement including complaints handling and maintaining roads.

You can find out more about the Council's approach to consultation on our website at www.telford.gov.uk/Consultationsc.



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Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
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For up to date contact numbers please refer to the Guide to Council Services.