Abandoned vehicles
Telford & Wrekin Council has a duty under
Section 3 of the Refuse Disposal (Amenity) Act 1978, to remove
vehicles which are abandoned on public land. On occasions, we will
act upon vehicles abandoned on private land, where risk of arson or
public safety are a concern.
Adapting
homes
If you are older or disabled we can help you
to get your home adapted to meet your needs
Adoption and fostering services
Looked after children benefit from a range of
support including foster care and initiatives to improve their
attainment at school, health, well being and life
chances.
Adult
social care and health
Telford & Wrekin Council deals with a
number of services related to adult health, social care and
community protection. Our vision for a healthier and more vibrant
Telford and Wrekin is outlayed in our Health and Well being
strategy.
Advice
leaflets
Here you can find a selection of leaflets on
benefits advice. They cover a range of topics...
AFC Telford United
AFC Telford United is Telford's own football
club. Find out more about them.
Affordable
warmth
Fuel Poverty Fuel poverty occurs when a
household spends more than 10% of its income to adequately heat the
home. There are around 3 million households in fuel poverty in
England and to put it in a local context, there are over 3000
households at risk of fuel poverty in Telford, with this figure on
the increase due to higher fuel prices.
Allotments
Allotments - where they are located and how
to apply for one
Benefits
Telford & Wrekin Council administers a
range of benefits for people on low incomes. These include housing
and council tax benefits, free school meals, the local housing
allowance and the Blue Badge scheme.
Borough
councillors
Borough of Telford & Wrekin Councillors
You can view details of the Borough Councillors by clicking on the
relevant part of the Ward Map below or by selecting your Ward Name
from the list below.
Building Control
Building control is responsible for checking
building regulation applications, inspecting work on site and
dealing with contravention's of the building regulations, the
conservation of fuel and power, dangerous structures, demolitions
and safety at sports grounds.
business advice
Transforming Telford works with businesses
that are looking to expand, relocate, or set up new operations in
the Telford & Wrekin area.
Business
Rates
This section gives you information about
business rates, also known as non domestic rates.
Business Rates
This section gives you information about
business rates, also known as non domestic rates.
business support
Transforming Telford works with businesses
that are looking to expand, relocate, or set up new operations in
the Telford & Wrekin area.
Business support and advice
Transforming Telford works with businesses
that are looking to expand, relocate, or set up new operations in
the Telford & Wrekin area.
Car
parks
Telford and Wrekin currently operate 33 car
parks throughout the District with some 2,700 spaces in
total.
Carbon footprint
Life on earth exists due to the greenhouse
effect, a unique and natural process which causes a proportion of
the suns energy to be trapped in our atmosphere.
Care at
home
Information on how we can help you to stay
more independent by giving you a service in your own
home.
Care for the elderly
Find out about the services available for
older people - new am i entitled to care services leaflet uploaded
and OLGB Info Guide
Carers
Information for people caring for someone at
home.
Charging arrangements for social care services
The Council has policies which set out how
much you will pay towards the cost of a residential or nursing home
bed or your contribution towards the care you receive at home. with
new charging policy 08/09
Chemists
The Borough of Telford & Wrekin does not
provide health and medical advice itself, however we have listed
some links to useful websites where you should be able to find the
information you need.
Child and family care
Children and Young People Services works with
children in need and their families in the areas of family support,
child protection, disabled children, Looked after Children
(children who need to live away from home), and Care Leavers
(children who have left/are leaving care).
Child protection
If you are concerned about the welfare of a
child you can contact social services.
Childcare
Finding quality childcare can often be a
headache. In Telford and Wrekin the on-line Childcare Outlook
service tells you all you need to know about finding childcare and
career opportunities too.
Civil
partnership
Civil Partnership is a completely new legal
relationship, exclusively for same-sex couples, distinct from
marriage.
climate change
Life on earth exists due to the greenhouse
effect, a unique and natural process which causes a proportion of
the suns energy to be trapped in our atmosphere.
Closures
Information about school closures in the
borough Telford and Wrekin due to severe weather
conditions.
Community care assessment process
Under the NHS and Community Care Act 1990
local councils must follow these processes when deciding who should
receive a community care service. There are a number of
stages.
Community education
Have you ever wanted to learn something new
but are not sure what is available?
Complaints, comments and compliments
Please let us know if you are not satisfied
with us for any reason, or have a suggestion about how we could do
things differently. We also welcome comments and
compliments.
ContactPoint
ContactPoint is the national secure online
directory of basic contact information for all children and young
people.
Cooling Towers
Description of the requirement to register
cooling towers
Council Constitution
This page contains more detailed information
in connection with the Council's Constitution
Council
Meetings
Information about council meetings,
councillors names, Members of Parliament etc
Council Plan
The Council Plan sets out the progress and
key achievements the council has made as an organisation over the
past 12 months and maps out the key targets that it is aiming to
deliver to provide high quality and continually improving services
to the community.
Council tax
Council Tax replaced the old Community Charge
(or Poll Tax) system on 1st April 1993. Together with Business
Rates, income from services and Central Government grants, it
provides the money spent on local services.
Councillors
Borough of Telford & Wrekin Councillors
You can view details of the Borough Councillors by clicking on the
relevant part of the Ward Map below or by selecting your Ward Name
from the list below.
Credit union
Would you like the chance to borrow money at
low interest rates and have no hidden fees or charges? Then you
might be interested in joining Fairshare, your local credit
union.
Credit Union
There are more than 600 credit unions in
Britain with more than 200,000 satisfied customers. Credit unions
are non-profit making financial co-operatives offering savings and
loans that exist solely to benefit its members.
Day
Services
The day service provision for Adults with
Learning Disabilities is primarily provided in-house.
Dentists
The Borough of Telford & Wrekin does not
provide health and medical advice itself, however we have listed
some links to useful websites where you should be able to find the
information you need.
Designing better places
Creating new places to live, work and
socialise is the most important design task faced by the Local
Planning Authority
Disabilities
The Borough of Telford & Wrekin offers a
range of services to people with disabilities - with updated
strategy
Doctors
The Borough of Telford & Wrekin does not
provide health and medical advice itself, however we have listed
some links to useful websites where you should be able to find the
information you need.
Dog
warden service
We employ a full time dog warden to help
remove stray dogs from our streets and open spaces and return them
to thier home wherever possible.
Domestic
Abuse
Information on what to do if you are, or you
know someone who is, the victim of domestic abuse
Drainage
Blocked drains on your property are not our
responsibility but we have some information that could
help.
Drains - report a blocked drain
The Council is responsible for highway
drainage, which includes the road gullies and associated pipework.
If the road is flooding it is possible that our system is not
functioning properly.
Dropped kerb
Details on how to apply for a licence to
construct a vehicular access across a public footway.
Early Years Curriculum Team
The Early Years Curriculum team provide
consultancy, training courses, professional development programmes
and produce publications which enable practitioners to critically
evaluate and develop the quality of learning experiences and
opportunities for early year's children including those with
additional needs.
Education welfare
The Education Welfare Service works with all
schools and parents to ensure that every child of statutory school
age receives education.
Educational psychology service
The Educational Psychology Service is
provided through a joint arrangement between the Borough of Telford
& Wrekin and Shropshire County Council.
Election
News
Elections Portal page - information about
borough and parish elections in Telford & Wrekin, 3 May
2007
Emergencies
An overview of the Civil Resilience Team and
their actions
Emergencies
An overview of the Civil Resilience Team and
their actions
Employment services - Artisan
Artisan provides people with mental health
concerns or disabilities with training and work related skills. Our
aim is to improve their opportunities towards employment and
further education.
Employment Services - The Gift House
At the Gift House we offer training for
people with mental health concerns and/or learning disabilities. We
aim to develop their skills to help them to find some type of
employment. Our shop sells handmade craft/gift items, garden
furniture and ornaments.
Employment services - Training for Employment Now
T.E.N. offers adults with mental health
concerns or a learning disability the opportunity to develop
practical skills that could lead on to some form of employment. As
a by-product of training we make rustic garden furniture, nesting
boxes and birdfeeders for resale.
Employment services for adults with disabilities
The service is for adults with mental health
concerns, learning and/or physical disabilities, and potential
employers. We provide vocational training and work experience which
may lead on to voluntary, or paid employment.
Employment services for adults with disabilities
The service is for adults with mental health
concerns, learning and/or physical disabilities, and potential
employers. We provide vocational training and work experience which
may lead on to voluntary, or paid employment.
Extended Learning
We offer a whole range of extra curricular
activities, from high quality wraparound care (8am to 6pm all year
round) on a school site or through other local providers - to
outdoor education, study support, sport, arts, special interest
clubs, visits and volunteering, business and enterprise activities.
Arthog Outdoor Education Centre
Fairshare credit union
Would you like the chance to borrow money at
low interest rates and have no hidden fees or charges? Then you
might be interested in joining Fairshare, your local credit
union.
Family Information Service
Family Information Service is a free,
confidential service providing impartial information and guidance
on a full range of childcare and children's services available
throughout the borough of Telford & wrekin
Finding a
home
If you need to find somewhere to live in
Telford, there are a number of ways you can do this.
Flooding
An overview of the Civil Resilience Team and
their actions
Fly posting
As a part of aim to make our Borough safe,
green and clean we are committed to removing fly posters from our
streets.
Fly Tipping
'Fly tipped' waste generally consists of
large items of rubbish that are dumped illegally instead of being
disposed of properly at a landfill site or tip.
Footpaths
Our rights of way network consists of over
900 individual routes totalling over 360 kilometres of
path.
Free
school meals
Free school meals are available at schools
within Telford and Wrekin for children whose parent(s) satisfy
certain criteria in respect of their income or
benefits.
Freedom of
Information Act 2000
From 1st January 2005 the Freedom of
Information Act 2000 gives people the right to access information
held by public bodies, including Borough of Telford & Wrekin,
subject to a number of exemptions.
global warming
Life on earth exists due to the greenhouse
effect, a unique and natural process which causes a proportion of
the suns energy to be trapped in our atmosphere.
Graffiti and vandalism
Graffiti is drawings patterns scribbles,
messages or tags that are written painted or carved on to a wall or
other surface. Vandalism is any damage or destruction of
property.
greenhouse effect
Life on earth exists due to the greenhouse
effect, a unique and natural process which causes a proportion of
the suns energy to be trapped in our atmosphere.
Gypsy and traveller sites
Gypsy and Traveller Liaison Team are
responsible for the management of all unauthorised encampments on
council owned land and the management of two authorised Gypsy /
Traveller sites.
Health and medical advice
The Borough of Telford & Wrekin does not
provide health and medical advice itself, however we have listed
some links to useful websites where you should be able to find the
information you need.
Health
and well-being strategy
The Health and Well-being Strategy is an
overarching joint plan of Telford & Wrekin Council and NHS
Telford and Wrekin addressing how we will improve the quality of
life and health outcomes for people living in the
borough.
Homelessness
If you are homeless or think you are about to
become homeless, we can offer you help and advice.
Hospitals
The Borough of Telford & Wrekin does not
provide health and medical advice itself, however we have listed
some links to useful websites where you should be able to find the
information you need.
Housing advice
If you have a housing query or problem, the
Council's housing advice team can help you.
Housing Benefit
If you are a private tenant renting a
property or room from a private landlord and you are on a low
income, you may be able to claim and receive Local Housing
Allowance.
How to report a flooded road
The Council is responsible for highway
drainage, which includes the road gullies and associated pipework.
If the road is flooding it is possible that our system is not
functioning properly.
Information
Management
The Information Management Team provides
support, evaluation and analysis on all aspects of monitoring and
performance relating to childcare provision across the
borough.
Interventions
(claim review)
The award of Housing and Council Tax Benefit
is continuous until a change occurs that means there is no longer
any entitlement to benefit. Claimants must immediately inform the
Council of any change in their income or circumstances that may
affect their claim.
Ironbridge Gorge
The Ironbridge Gorge World Heritage Site is a
very special place where history and nature have combined over many
years to produce a landscape and environment of great
beauty.
Ironbridge Gorge World Heritage Site
The Ironbridge Gorge World Heritage Site is a
very special place where history and nature have combined over many
years to produce a landscape and environment of great
beauty.
Jobs and
careers
Information about jobs and careers with the
council - added link to Equality and Diversity page - removed link
to careers in local government. Added link to Tranforming Telford
(January 2010)
Junior Road Safety Officer
The Junior Road Safety Officers (JRSO) scheme
aims to encourage road safety awareness in school pupils.The scheme
is run and supported by Telford & Wrekin Council.
Junior Road Safety Officers
The Junior Road Safety Officers (JRSO) scheme
aims to encourage road safety awareness in school pupils.The scheme
is run and supported by Telford & Wrekin Council.
Keeping Telford & Wrekin Clean
The Environmental Maintenance Team is
responsible for keeping Telford and Wrekin looking neat and tidy.
The borough has recently been revealed as being one of the cleanest
places to live in the country.
Lamp
Information on street lights in Telford &
Wrekin
Land
and premises
Telford & Wrekin council provides a range
of services that inform and support local businesses and these
pages provide information for new ventures and companies
considering expansion or relocation.
Legal advice
Legal Services provide full legal advice and
support to the Council. However, the following information is
provided which may be of use to residents seeking legal information
and also gives links to other useful organisations.
Licensing Act
2003
The Licensing Act 2003 affects virtually
everyone living in England and Wales. It abolished fixed permitted
hours for drinking alcohol, and allowed premises to ask for more
flexible opening hours to sell alcohol, provide regulated
entertainment or sell late night refreshment.
Licensing Act 2003 Policy consultation
Due to the wide reaching implications of the
Licensing Act 2003 and the promotion of the Licensing Objectives,
this consultation encompasses a wide and diverse group of persons,
and organisations that may be affected by licensed
premises.
Light
Information on street lights in Telford &
Wrekin
Lighting
Information on street lights in Telford &
Wrekin
Listed
buildings
Listed buildings are protected by english
heritage because of their special architectural or historic
importance
Listed
buildings
Listed buildings are protected by english
heritage because of their special architectural or historic
importance
Local housing allowance (LHA)
If you are a private tenant renting a
property or room from a private landlord and you are on a low
income, you may be able to claim and receive Local Housing
Allowance.
Local
Involvement Networks (LINks)
LINks are made up of individuals and
community groups who work together to improve local services. Their
job is to find out what the public like and dislike about local
health and social care.
Maintenace
Information on street lights in Telford &
Wrekin
Marriages
We are responsible for the registration of
all births, marriages and deaths that have occurred in the Borough
of Telford & Wrekin
Nappies
Information about the real nappy
campaign.
Neighbour
disputes
Information on what you can do if you have a
dispute with your neighbour
Non-domestic rates
This section gives you information about
business rates, also known as non domestic rates.
Occupational
therapy
If you are older or disabled we can help you
to get your home adapted to meet your needs.
Occupational therapy
If you are older or disabled we can help you
to get your home adapted to meet your needs.
Ombudsman
The Local Government Ombudsman is an
independent and unbiased organisation, and its role is to
investigate complaints about local authorities.
Opticians
The Borough of Telford & Wrekin does not
provide health and medical advice itself, however we have listed
some links to useful websites where you should be able to find the
information you need.
OT
services
If you are older or disabled we can help you
to get your home adapted to meet your needs.
Overview
Scrutiny brings together members from all
political parties to work together and exercise real community
leadership to the people who elected them. Scrutiny acts as a
watchdog on Council services and on services provided by other
agencies in Telford & Wrekin in a similar way to select
committees at parliamentary level.
Parental support
There are a range of support services for
parents to help them with their own or their child's learning,
child care, school, help and advice.
Parking
Telford and Wrekin currently operate 33 car
parks throughout the District with some 2,700 spaces in
total.
parking
permits
Parking permits for Telford & Wrekin car
parks within Telford Town Centre can be purchased for a three, six
or twelve month period.
Parking
permits
Parking permits for Telford & Wrekin car
parks within Telford Town Centre can be purchased for a three, six
or twelve month period.
Pass Plus Extra
Pass Plus Extra is a Council led scheme aimed
at young and novice drivers. During the scheme you will complete an
interactive two hour workshop and six hours of practical sessions
covering areas you wouldn't normally encounter during the usual
driving test, for example motorway driving, driving at night. The
purpose of Pass Plus Extra is to provide extra training that will
make you a safer driver.
Pest control
We offer a service that will deal with pests
that are harmful to public health
Pharmacies
The Borough of Telford & Wrekin does not
provide health and medical advice itself, however we have listed
some links to useful websites where you should be able to find the
information you need.
Play Areas
This is a list of play areas throughout
Telford
Private
housing
If you are a home owner, tenant or landlord,
help and advice is available.
Protection
of vulnerable adults
One of social services most important tasks
is to work for the protection of vulnerable people and to safeguard
them from harm.
Protection of vulnerable adults
One of social services most important tasks
is to work for the protection of vulnerable people and to safeguard
them from harm.
Putting People
First
This is about Putting People First which is a
government directed initiative transforming social care in Telford
and Wrekin.
Recycling and Rubbish
Information about rubbish and recycling
services in Telford and Wrekin, as well as general information and
advice about reducing, reusing, recycling and composting household
waste.
Rehabilitation
Sometimes after sudden illness or injury
people find themselves needing help to manage at home, or even
having to consider going into permanent residential or nursing home
care
Research Governance Framework
A framework to ensure that any research done
with the involement of the people who use Adult and Consumer Care,
their carers or staff is of a high professional and ethical
standard.
Rights of way
Our rights of way network consists of over
900 individual routes totalling over 360 kilometres of
path.
Road Safety in Telford and Wrekin
We want people to be safe however they choose
to travel on our roads. This is achieved through engineering,
education, encouragement and by working closely with the Police on
road safety enforcement.
Road sweeping
We sweep all roads throughout the Borough
with the exception of rural lanes which often do not have kerb
channels. At any one time within the Borough, there are around 47
litter pickers employed to clear litter from roads, parks, and open
spaces.
Rubbish FAQ's
Frequently Asked Questions abbout the Rubbish
Collections.
Savings and investments
Would you like the chance to borrow money at
low interest rates and have no hidden fees or charges? Then you
might be interested in joining Fairshare, your local credit
union.
School
Closures
Information about school closures in the
borough Telford and Wrekin due to severe weather
conditions.
School
meals
Making sure children get healthy eating
habits early and serving up healthy options in schools is a
hallmark of the Borough of Telford & Wrekin's catering
service.
Schools and colleges
Information on local schools and colleges
including how to apply for a place, Ofsted reports, term dates,
special educational needs, admissions, exclusions, education other
than at home etc.
Services for older people
Find out about the services available for
older people - new am i entitled to care services leaflet uploaded
and OLGB Info Guide
Severe weather
Information about school closures in the
borough Telford and Wrekin due to severe weather
conditions.
Skiing
Telford Snowboard & Ski
Centre
Snow closures
Information about school closures in the
borough Telford and Wrekin due to severe weather
conditions.
Social Care Money Issues
The Council has policies which set out how
much you will pay towards the cost of a residential or nursing home
bed or your contribution towards the care you receive at home. with
new charging policy 08/09
Special collections
Information on other collections such as pull
outs; clinical; hazardous waste etc
Special needs and disabilities
The purpose built Stepping Stones Centre
brings together services provided by NHS Telford and Wrekin and
Telford & Wrekin Council for children and young people up to
the age of 19, who have special needs and/or
disabilities.
Speed limits in the borough
Research shows that if vehicles are driven
more slowly they are less likely to be involved in a collision.
Also, the slower the speed the less severe any injuries will be if
a collision occurs. Since becoming a Unitary Authority in 1998 the
Borough of Telford & Wrekin has been reviewing it's speed
limits.
Street Care and Cleaning
The Environmental Maintenance team at Telford
& Wrekin Council is responsible for delivering a range of
services to help keep the borough clean and green.
Street furniture
General information about signage, bollards,
litter bins, public seats etc.
Street litter
We sweep all roads throughout the Borough
with the exception of rural lanes which often do not have kerb
channels. At any one time within the Borough, there are around 47
litter pickers employed to clear litter from roads, parks, and open
spaces.
Street name plates
Details on the council's responsibility to
maintain street name plates.
Street naming and numbering
The address of a property is increasingly
becoming a very important issue. More Organisations, Postal and
Emergency Services, and the General Public need an efficient means
of locating and referencing properties
Streetlight
Information on street lights in Telford &
Wrekin
Substance
misuse
Details about the substance misuse services.
Changed name to leaflet 1 as requested by SW
Support for parents
There are a range of support services for
parents to help them with their own or their child's learning,
child care, school, help and advice.
Support for young people
Borough of Telford & Wrekin works closely
with children and young people to develop policies and
services.
Support for young people
There are a whole range of support services
for young people to help them with learning, information and
advice, health issues and things to do.
Supporting
people
The Supporting People programme is committed
to providing a better quality of life to enable older and
vulnerable people to live more independently.
Take Control Motorcycle Training
The Take Control Rider Training Programme is
part funded by the Department for Transport and is supported by the
Motorcycle Industry Association. The courses offer a practical
introduction to defensive riding techniques that combines theory
with on road practical training to make riding smooth, safe and
trouble free.
Telford United
AFC Telford United is Telford's own football
club. Find out more about them.
Theatre
Oakengates Theatre at The Place
Tourism
Telford, the Wrekin and the World Heritage
Site of the Ironbridge Gorge are the perfect destination for
business or pleasure. The region itself is an area of outstanding
natural beauty which offers something to suit every taste and
interest.
trade waste
Information for companies wanting to dispose
of their trade waste or business waste.
Trading
Standards
Trading Standards is a regulatory and
enforcement service of local government whose primary role is as a
consumer and commercial law enforcement and advice
service.
Training and development
Information on organisations within the
Borough who can provide support and information on training and
development.
transforming telford
Transforming Telford works with businesses
that are looking to expand, relocate, or set up new operations in
the Telford & Wrekin area.
Traveller and gypsy sites
Gypsy and Traveller Liaison Team are
responsible for the management of all unauthorised encampments on
council owned land and the management of two authorised Gypsy /
Traveller sites.
Trees and woodland
Most of the trees and woodland in Telford
& Wrekin are older than the New Town itself. The Environmental
Maintenance team is responsible for looking after the borough's
trees and woodland, along with a number of attractive open spaces,
many of which are steeped in the industrial heritage of the
area.
Truancy
The Education Welfare Service works with all
schools and parents to ensure that every child of statutory school
age receives education.
Useful
contact details and advocacy
There are many local and national
organisations which can provide information, advice, guidance
and/or services in addition to the adult social care and health
services we offer at Telford & Wrekin Council.
Vacancies
Information about jobs and careers with the
council - added link to Equality and Diversity page - removed link
to careers in local government. Added link to Tranforming Telford
(January 2010)
Vandalism and graffiti
Graffiti is drawings patterns scribbles,
messages or tags that are written painted or carved on to a wall or
other surface. Vandalism is any damage or destruction of
property.
Voting
Details of the Electoral Roll and electoral
registration
Waste Consultation
In 2005/06 we adopted a long term strategy
for dealing with household waste in the Borough. To make sure the
strategy is kept up to date and delivering a clear focus for the
Borough, it is currently being reviewed.
Waste Management Strategy Consultation
In 2005/06 we adopted a long term strategy
for dealing with household waste in the Borough. To make sure the
strategy is kept up to date and delivering a clear focus for the
Borough, it is currently being reviewed.
Weights and Measures
Trading Standards is responsible for ensuring
that all weighing and measuring equipment that is used to determine
the quantity of goods being sold is accurate and used
correctly.
What is Climate Change?
Life on earth exists due to the greenhouse
effect, a unique and natural process which causes a proportion of
the suns energy to be trapped in our atmosphere.
What
is Scrutiny?
Scrutiny brings together members from all
political parties to work together and exercise real community
leadership to the people who elected them. Scrutiny acts as a
watchdog on Council services and on services provided by other
agencies in Telford & Wrekin in a similar way to select
committees at parliamentary level.
What we aim to do
Our vision for Social Care Services is that
we will ensure fair and effective Social Care Services for people
in our community, having regard to their views and aspirations and
their relative needs and vulnerabilities
Woodside regeneration
A number of local, regional and national
organisations are committed to respond to the issues that Woodside
faces
Workingforyou
Our vision for Social Care Services is that
we will ensure fair and effective Social Care Services for people
in our community, having regard to their views and aspirations and
their relative needs and vulnerabilities
World Heritage Site
The Ironbridge Gorge World Heritage Site is a
very special place where history and nature have combined over many
years to produce a landscape and environment of great
beauty.
Young people's support
There are a whole range of support services
for young people to help them with learning, information and
advice, health issues and things to do.
Youth development
Borough of Telford & Wrekin works closely
with children and young people to develop policies and
services. |