Services from building control

• Quality assured procedures to BS EN ISO 9001:2000
• Qualified and experienced building control professionals.
• Commitment to customer care
• Commitment to partnership and the development team approach
• Pre-submission advice
• Arrangements to meet individual needs
• Unrivalled local knowledge
• Impartial and Independent service

Advice:

• Pre-application advice is available.
• We will facilitate a partnering arrangement with an individual local authority at the request of the developer, which will be supported by a regional network as necessary.
• On large projects we aim to nominate an officer to offer pre-application advice and to deal with the project through to completion.
• We will facilitate in liaising with other organisations and agencies, including Council departments related to the development, throughout the life of the project.
• Local site histories and knowledge can be made available to the developer.
• If unexpected problems arise on site, then consultation can be arranged.

Plans stage:

• We welcome early discussion on appropriate fees and give positive consideration to requests for stage payments
• We aim to acknowledge receipt and validate all applications within three working days
• We aim to check all applications within 15 working days
• We aim to approve your application and can offer advice as to the requirements of the regulations
• We can provide technical guidance to ensure uniformity of interpretation

Inspections:

• All inspections requested before 10am will be carried out that day (other than for completions).
• Inspections can be arranged by telephone, fax or any other electronic means.
• Completion Certificates will be issued free of charge.
• Special arrangements can be made and an inspection service agreed to suit your requirements on large projects.

Feedback:

We actively encourage feedback on the service provided