Borough of Telford & Wrekin

Drainage

The council is not responsible for the maintenance, repair and unblocking of most sewers and drains in the district but we do have a role in overseeing that they work as intended.

Those organisations and people who are directly responsible for ensuring that drains work properly are either Severn Trent Water Ltd (a public company) or the owner/occupier of the property served by the drain or sewer.
The Public Health Act 1936 defines:
  • a drain as the pipes built for the drainage of a single or set of buildings within the same curtilage (same ownership), and
  • a public sewer (or combined drains) as being the drainage serving more than one curtilage which was in use before the commencement date of the Act (October 1937).
Public sewers include the above definition and all the sewers subsequently adopted by the sewerage undertaker (currently Severn Trent Water Ltd). By inference all other sewers are known as private sewers and remain the responsibility of the owner/occupier to maintain.

Blockages will normally be the responsibility of the occupiers whilst repairs will be the responsibility of the owner. The responsibility for the maintenance and clearing of public sewers is the responsibility of the sewerage undertaker.

In houses built after 1937, if you and your neighbours share a pipe, it becomes a private sewer owned by all the property owners. These landowners must share equally in the cost of the upkeep of their private sewers. However when a fault does develop it is only those owners upstream of a fault, who are required to pay for the repair. Hence it is important to establish where a blockage is located so that costs can be apportioned fairly. It may be that the fault lies under the garden of a householder whose drainage is not effected by the fault. They will not be required to pay for any repair as they will not benefit from any work done.

Your private sewer or drain will eventually join another pipe probably located in the road outside your house. You must remember that the responsibility for the pipe remains with you even when it is under someone else's land or under the road until it has joined the public sewer.

So how can the Council help you with a drainage problem?


We will:
  1. Carry out an investigation to establish the facts of a blockage.
  2. Serve legal notice on those people we hold responsible for clearing the blockage to undertake works in a specified time.
  3. If the work is not done, arrange to have the work carried out in default.
  4. Ensure that the work is properly done.
  5. Where works are completed in default, recover all the costs, with the addition of an administration charge, from all those on whom notice has been reserved.

The Council do not operate an out of hours service so contact will need to be made between 9am and 5pm Monday to Friday. Calls and emails received at other times will get a response on the next working day. However we do treat blocked drains and sewers as a high priority because of the public health implications.

If your problem requires simple unblocking of a sewer please be advised that involvement of the council will cause delay as we must go through a legal process of investigation, service of notice. There is then a delay of at least 48 hours to allow for the work to be done by the owner/occupiers. Only then do we instruct the council's contractor to do the work. Also, because a legal notice has been served then details are recorded on the council's property data base and may be passed to anybody buying the property when a property search is done.

For further advice and help you can contact Environmental Health.



Get Adobe Reader - link opens in a new window

Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
.
For up to date contact numbers please refer to the Guide to Council Services.