Borough of Telford & Wrekin

Contacting Environmental Health

If you live in Telford or are affected by a problem that exists in Telford then we may be able to help. If you live outside Telford then you should contact the local authority or London Borough in which you live.
Some queries we will try and answer immediately although others may take a little longer. We will normally respond to your request within five working days.
If you are making a request for service ( making a complaint about someone or something) then we will need your full details:
  • name, address, telephone number;
  • the nature of the complaint; and
  • the name and address of the person who you believe is responsible for the subject of your complaint.

These details should be passed to:

Environmental Health
PO Box 214
Darby House
Lawn Central
Telford
TF3 4LE

Telephone: 01952 381818
Fax: 01952 381806

email: environmental.health@telford.gov.uk


Environmental Information
Environmental Health will supply environmental information to anyone requesting it unless the information falls within one of the exemptions under the legislation. However, environmental information falling within the meaning of the Environmental Information Regulations 2004 will be subject to a charge.
The charging scheme for environmental information held by Environmental Health is:

  • £50/hour or part thereof for time taken to compile the information.
  • 10p per A4 sheet where the material is required to be submitted in hard copy printed (or copied) format.

If you are in any doubt as to the likely charge an officer will be happy to give you an estimated charge. Please note that information subject to a charge will only be supplied on payment of the charge.
If you are seeking to reuse the information - in whole or in part - this may become subject to the requirements of the Reuse of Public Sector Information Regulations 2005. Should this be the case you will need to be appropriately licensed to use the data in whole or in part. A charge is made for such a licence. Please contact an officer for details.
If you need any clarification on requesting environmental information from Environmental Health please contact:

environmental.health@telford.gov.uk or 01952 381818.