Borough of Telford & Wrekin

Entertainment noise

Noise from stereos, radios or televisions (collectively referred to as 'entertainment noise') can be a source of considerable disturbance and concern.
There are several different types of Entertainment noise:
  • Domestic
  • Industrial/commercial
  • Vehicles

Entertainment noise is normally a problem in residential premises but can be caused by pubs and clubs as well as in the street with car stereo systems.

Domestic Entertainment noise
Noise affecting people in the home is normally a result of a lack of communication between neighbours. If you are being bothered by entertainment noise it can often be resolved by simply talking to your neighbour about the noise and asking him/her to reduce the volume.

If you continue to be bothered by the noise, then the council can investigate and deal with the matter using statutory nuisance provisions. If this occurs you may be asked to provide evidence for the council in the form of diary sheets and if the matter goes to the magistrate's court, a formal statement.

Entertainment noise is one of the easiest noise to deal with in the home; it can normally be turned down sufficiently to stop the nuisance. Where entertainment noise becomes a much greater problem is from commercial premises.

Industrial/Commercial
Pubs, clubs and some industrial premises occasionally play music for the benefit of patrons or employees. The levels at which the music is played can be very loud and can exceed that capable of being generated at a domestic setting. In terms of noise control, the normal problem with this noise is the low frequency thump, which is common to most modern music. Low frequency noise can be difficult to control and can travel large distances still causing disturbance.

In dealing with the problem, Environmental Health will require the landlord, or other person responsible for the control of the premises, to walk arround their premises and ensure that their noise is not audible at any nearby homes. If the person responsible for the noise does not co-operate then the local authority enforcement officers will take action to ensure that the problems are controlled.

If you are bothered by the noise, then the council will investigate and deal with the matter using statutory nuisance provisions. If this occurs you may be asked to provide evidence for the council in the form of diary sheets, or even a formal statement.

In November 2005, all premises selling alcohol were subject to the new Licencing Act. This Act also provides for controls over noise nuisance. These provide some measure of control when the statutory nuisance provisions may not. You may wish to contact the Council's Licensing Authority and report the noise problems as most commercial premises will have a premises licence regulating public nuisance.

The Licensing Authority can be contacted on: 01952 202348 or 01952 202371, email licensing@telford.gov.uk

Vehicle Noise
Noise in the street from cars or other motor vehicles can be dealt with in the same manner as noise from stereo music at a premises, if and only if the vehicle is parked. Any vehicle which moving becomes the responsibility of the police authority. Any action would be taken against the owner of the vehicle. Again the problem would be dealt with as a statutory nuisance and again you may be asked to provide evidence for the council.

Contact Environmental Health



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