Borough of Telford & Wrekin

Pre-application enquiries

Pre-application enquiries
If you are unsure about any aspect of your proposal we would prefer to discuss this with you before you submit an application. Our Planning Advice Officer will give help and advice on simple enquiries, as well as procedures, decisions and dates for Plan Board meetings. A Planning Advice officer is available at the Darby House reception between Monday to Friday 8.30am and 5.15pm.

If you want a response in writing, you can request a Householder Development Planning Questionnaire which you complete and return to Planning Control. A response will usually be dealt within 14 days. There is no fee for this service.

Alternatively, you can submit an application for a Certificate of Lawfulness which will confirm whether planning permission is necessary and is the only lawfully binding decision available. This does involve payment of a fee.

Developers and professional advisors are asked to write to us with their proposal and sketch plans. The council welcomes new businesses to the area and will try to deal with any planning application for new industrial, office or commercial development as quickly as possible. Further advice and guidance on making planning applications for businesses can be obtained from the Department for Communities and Local Government website (DCLG), using the link on the right of this page.

The council also has specialists who give advice on both design and building conservation.

Advice given will be accurate and objective but will be without prejudice to the formal consideration of any subsequent application. The service will give:

1. Advice on the development plan background to your proposal

2. Advise you of any guidance relevant to your proposal, such as car parking standards

3. Provide you with any leaflets/explanatory notes which may assist in the formation of your proposal

4. Provide you with a set of application forms

5. Provide you with a written summary of the advice you have been given, if required

6. Provide you with a named contact and telephone number should you wish to make further contact before you submit your application.

On the developer's behalf, it allows detailed advice from the council to be incorporated into any scheme before it is submitted. The intention of pre-application enquiries is to :

1. Deliver high quality development.

2. Avoid costly mistakes being made at the application stage.

3. Speed up the processing of the application.

4. Ensure that statutory consultees outside the control of the council are engaged as early as possible in the process.

5. Contribute to a development team approach.

6. Provide valuable face-to-face control and identify an eventual case officer.

7. Identify schemes which are unlikely to receive favourable consideration.

8. Assist businesses in applying for planning permission.

The council is required to determine applications quickly in order to meet government targets.

We will therefore try to determine all applications within the periods prescribed by the Department for Communities and Local Government. It is unlikely that this will be achievable unless applications are submitted in a way that meets and respects the council's approved standards. For these reasons the following principles will apply:

1. Applications which are submitted fully in accordance with the council's approved policies and standards will be given priority. It will be expected that applications which are the product of pre-application advice will meet these criteria if both parties have followed this guidance. Inevitably the council cannot prejudge the comments that may be received on individual proposals, nor give a guarantee that consent will be forthcoming.

2. Applications which are submitted which do not accord with the council's approved policies and standards are likely to be refused without discussion with the applicant/agent.

3. Applications which are submitted following pre-application advice and which have clearly not followed the advice given will be refused without the opportunity for further discussions and negotiation.

If your application is granted planning permission, and you decide to go ahead with your proposal, the work should match exactly the plans approved by the council and should comply with any conditions, which are attached to the planning permission. The Decision Notice will give the reasons for any conditions that have been attached. If it becomes necessary to alter your proposals after planning permission has been granted, you should inform your case officer in Planning Control immediately.

You may be required to submit another application depending on the scale of alterations. Planning permission for a detailed proposal normally lasts for three years, so you must start on your development within the time limit, or apply for planning permission again after three years.

Remember, in many instances you cannot start work until you have got both planning permission and Building Regulations approval.


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Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
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For up to date contact numbers please refer to the Guide to Council Services.