Borough of Telford & Wrekin

Children and family care

Telford & Wrekin and its partners work with children in need and their families in the areas of family support, child protection, disabled children, children in care (children who need to live away from home), and care leavers (children who have left/are leaving care).
Looked after children celebrate their achievements with a member of the corporate parenting team at their annual awards ceremony
The service carries out its legal responsibilities through the assessment of need (as described in the Children Act 1989) and providing services to meet these needs. This includes support to parents, children, young carers, families with relationship difficulties, disability issues or child protection concerns. It also includes services such as foster care, adoption or residential care.

Contact:-
The Mount, 1 Haygate Road, Wellington, Telford TF1 1QX
Telephone: 01952 385700
Fax: 01952 385894
Office Hours:-

Monday to Friday from 9am - 5pm.

Emergency out of hours contacts:-

If you are concerned about the welfare of a child and need to contact social services in an emergency please call:

Safeguarding Children Board
Telford & Wrekin Safeguarding Board have approved multi-agency procedures which all agencies will follow in managing child protection concerns.

Complaints, Comments, Compliments:
For information on how to make a complaint, comment or compliment about children's social care follow the link above. (Note that there are two procedures - one for children and young people and one for adults).

Additional advice:
If you would like some confidential help and advice please contact Childline on freephone 0800 11 11 - this is available 24 hours a day, 7 days a week.

Disabled Children
The Integrated Service for Disabled Children brings together a range of local authority and Health professionals into a single service to support children and their families.

Learning and behaviour

The service aims to work with pupils, staff in school, other agencies and parents to maximise opportunities for children and young people to reach their full potential.



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Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
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For up to date contact numbers please refer to the Guide to Council Services.