Will there be a charge? The council has
policies which set out how much you will pay towards the cost of a
residential or nursing home bed or your contribution towards the
care you receive at
home. | |
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It all depends upon how much money you have in savings or
receive in benefits or other income. A full financial assessment
will be carried out in each case. Depending on the outcome of this,
you might be liable to pay the full cost, make a contribution or
pay nothing at all.
A copy of the policies/leaflets can be provided by your social
worker and can be explained to you by a specialist from the Social
Care Finance Team - phone 01952 383820. You can also download a
copy from the link on the right.
Finance policies
- Charging policy for non residential community care services for
adults.
- Charging policy for care homes.
- Community care charging policy information needed by the
finance officer.
- Community care charging non residential services information
sheet.
- Fairer charging (for housing support).
Help with your benefits As part of the financial
assessment carried out to work out the amount you will have to pay
towards the cost of your care, you will receive a full welfare
benefits check. The staff member will identify any benefits to
which you may be entitled and will obtain your written permission
to make a referral to the local Department of Work and Pensions
with whom we have a close working relationship. They will arrange
for someone to visit you at home to help with the completion of any
forms and to take any follow up action.
Should you prefer to obtain welfare rights advice from an
independent source you will be given details of all the local
voluntary agencies such as Age Concern, DIAL Shropshire and the
Citizens Advice Bureau who will be able to help.
The government offices listed below may also be able to help.
Department of works and pensions benefit enquiry
line
Freephone 0800 88 22 00
Local pension service advice line for those aged over
60 0845 6060265
How you pay for homecare services
You are invoiced by our finance clerks from the Older People and
Disability Business unit;
- The invoice is raised monthly and we only send out the invoice
once you have been assessed and your contribution towards the care
has been worked out. Your contribution all depends on your
financial situation
- The invoice tells you how much care has been provided and a
telephone number of the finance clerks should you wish to query the
invoice.
- The invoices are raised during the same period that we receive
the invoices from the home care provider.
- Invoices are raised a month in arrears.
You can pay the invoice by cheque, cash or by credit or debit
card. You can call at the payments office in Civic Offices or any
post office and pay by cash, cheque or postal order or you can use
a debit or credit card if you prefer. Cheques should be made
payable to Telford & Wrekin Council.
You can also send your cheque direct to Civic Offices or Darby
House or you can phone 01952 383806 to pay over the phone.
Alternatively you can ask for a payment card and pay your bills by
installments.
For more details please contact one of our social care assessment
officers on 01952
383820. | |
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| Please note - Some documents published before
1st December 2006 may contain incorrect contact
numbers. |
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