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For further information or for any general enquiries about
Council Tax please contact the office shown below by telephone,
personal visit or by letter.
Customer Contact Centre: Telford (01952)
383838 There are a number of lines into the Customer
Contact Centre, but they are often very busy, especially on
Mondays. All calls are answered in strict rotation.
By Letter You can write to us at the address
below:
Telford & Wrekin Council
Revenues & Benefits Services
P.O. Box 249, Civic Offices
Telford, TF3 4LP
By Fax You can fax your correspondence to us on Fax
Number (01952) 383991.
By Email You can email us at
council.tax@telford.gov.uk
Hours of Opening The Customer Contact Centre is open
for enquiries:
Telephone enquiries - (01952) 383838 Lines are
open:
Monday, Tuesday, Wednesday - 8.00 am to 5.45 pm
Thursday - 9.30 am to 5.45 pm
Friday - 8.00 am to 5.00 pm
Personal Callers The Customer Contact Centre Enquiry
Desk, Civic Offices, Telford is open Monday to Friday, 8.30 am to
5.15 pm
Appointment Service - Save Waiting The enquiry desk
at Civic Offices may be busy and waiting times may vary, depending
on demand. To avoid waiting, please note we offer an appointment
facility. Please telephone the Customer Contact Centre (01952)
383838 to make an appointment.
Cash Office Our Cash Office at Civic Offices is open
Monday to Friday, 8.30 am to 5.15 pm
Credit and Debit Card Payments We accept Credit and
Debit Card payments. You can pay in person at the above Cash
Office, or by telephone:
The card payment line is (01952) 383977. This service is
available 24 hours a day.
Minicom Service - (01952) 383976 Open the same times
as normal
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