Borough of Telford & Wrekin

Homelessness prevention

What does homeless prevention mean?
We understand that if you are homeless or likely to become homeless, it is a very stressful time.

If you contact us for advice, there are a number of things that we need to know before deciding what help we can give you. To see what information we will need, please follow the link to 'What Is homelessness?' on the right-hand side of this page.


If we need to provide you with temporary accommodation under the homelessness law, we will try to offer you either a room in one of our hostels or a property which we have leased from a private landlord. If our hostels and other properties are full, we will need to put you into bed and breakfast accommodation.

We understand that being in temporary accommodation is not the best situation for you, particularly if you are in bed and breakfast where you have not got cooking or washing facilities in your room. Whenever possible, we will try to work with you to prevent you from becoming homeless.

How can you prevent me from becoming homeless?

If you ask us for advice because you are homeless or likely to become homeless, we will ask you for information about your current situation and why you will be homeless.

Following guidance from the Government, we have introduced a range of homeless prevention initiatives and we will look at each of these to find the most likely solution for you.

Some examples of the prevention initiatives we have are:

  • If your landlord is evicting you, we will try to reach an arrangement with your landlord. This may result in them allowing you to remain in your home, either permanently or until we are able to help you find an alternative permanent home

  • If you have found a private property to rent but cannot afford to pay the deposit, we may be able to assist you with finding this money

  • If you are currently renting a property but cannot afford all of the rent, we may be able to help you complete an application for money towards your rent for a short period of time

  • If you are a young person and your parents are asking you to leave their home, we can provide someone to have a chat with your parents to see if you can remain at your parents' home until you find a home of your own. (This kind of help is called a 'mediation service')

  • If you are a victim of domestic violence and would like to remain in your own home, we may be able to help you to secure your home so you feel safe staying there

These are just some examples of the ways we may be able to prevent you from becoming homeless, but we can look at any solution that may help you.

Just get in touch by clicking on 'How to contact the Housing Service' on the right-hand side of this page.



Get Adobe Reader - link opens in a new window

Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
.
For up to date contact numbers please refer to the Guide to Council Services.