How to contact the Housing Service |
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It's easy to get in touch with the Housing Service
- see details
below. | |
Where is the Housing Service?
The Housing Service is at Darby House, Telford
Town Centre. Darby House is the office block opposite Asda with
mirrored windows.
How do I get there from Telford Town Centre?
To reach Darby House on foot, follow the footpath leading from Asda
and walk across the overbridge. Walk down the steps (or use the
ramp) - Darby House is the building on your left with mirrored
windows.
How do I contact the Housing Service?
You can contact us in many ways:
By Phone: 01952 381925 between 9.00 am and 5.00 pm
Note: if the line is busy, please try again. The team deals
with a large amount of telephone calls each day so please bear with
us if the telephone is engaged when you ring.
By Minicom: this will be published shortly
By post:
Housing Services
Telford & Wrekin Council
Floor 5A, Darby House
PO Box 214
Lawn Central
Telford TF3 4LE
By email:
housing.services@telford.gov.uk
What if I need help out of office hours?
If you
need help outside office hours, please ring the out of hours
service on 01743 246058.
Note: this is a Shrewsbury number, but it is the
right number to ring.
Can I deliver a letter by hand?
You can give
your letter to the receptionist who will make sure it gets to the
right place.
There is a letterbox on the wall at the left-hand side of the main
entrance door to Darby House for deliveries out of office
hours.
What if I go to Civic Offices by mistake?
The
Housing Service is based at Darby House, not at Civic
Offices (Malinslee House). If you go to Civic Offices by mistake,
the receptionist will ask you to report to Darby House.
See a location map of Darby
House.
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| Please note - Some documents published before
1st December 2006 may contain incorrect contact
numbers. |
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