Borough of Telford & Wrekin

Advice for Housing Association tenants

If you are a housing association tenant, this page has information which you might find helpful.
There are five housing associations who work closely with the council, and provide most of the social housing in the borough. These five housing associations all advertise their vacant properties through the 'Choose Your Home' scheme.

Details about the five housing associations are as follows:

Beth Johnson Housing Group
Tel: 01952 293355
Website: www.bethjohnson.org

Bournville Village Trust
Tel: 01952 293777
Website: www.bvt.org.uk

Bromford Housing Group
Tel: 01902 773618
Website: www.bromford.co.uk

Sanctuary Housing Association
Tel: 0121 525 3131
Website: www.sanctuary-housing.co.uk

The Wrekin Housing Trust
Tel: 01952 217100
Website: www.wrekinhousingtrust.org.uk

What if I am a housing association tenant and have a problem?
Your first step is to contact your landlord using the links shown above.

What should I do if my landlord is threatening to evict me?
Your landlord may ask you to leave your property for a number of reasons - for example, if you have not been paying your rent. If you are threatened with eviction you need to act quickly - our Housing Options Team can assist you with confidential advice and also liaise with your landlord to try to prevent the eviction. If your landlord takes legal action to evict you from the property, the Housing Options Team can advise and represent you through the legal process.

The longer you wait to get advice, the harder it will become to keep you in your home and if your landlord asks the Court to make you leave, you may have to pay Court costs as well.

What should I do if my property needs repairing or adapting?

As a housing association tenant, you should contact your landlord to discuss any repairs or adaptations which need to be made to your property. If your landlord is unable to do any repairs or adaptations, you should contact our Housing Options Team to see what assistance is available to you.



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Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
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For up to date contact numbers please refer to the Guide to Council Services.