Borough of Telford & Wrekin

Advice for Owner-occupiers

If you are thinking about moving, there are a number of options available to you. These are shown below.
What can I do if I would like to move?
If you are thinking about moving, there are a number of options available to you. You may wish to buy a new property or move into a property rented from either a housing association or a private landlord. You can find further information on each of these options by following the link to the 'Finding a home' page.

You need to know that if you sell your own home and then find yourself homeless, this may affect the assistance which we are able to offer to you.

If you are considering selling your property but think that you may not have anywhere else to live, you should contact the Housing Options Team before selling your home.

What should I do if I am having difficulty paying my mortgage?

If you are having difficulties paying your mortgage, you need to act quickly. The longer the problem is left, the harder it is to deal with.

The council's Housing Options Team can advise you on what action you need to take and what options are available to you, which may include payment suspensions or interest-only payments.

The Housing Options Team can also give you details of the Home Owners Advice Service run by the Citizens Advice Bureau.

What should I do if my property needs repairing or adapting?

For information on looking after your home, please follow the link to the 'Private Housing' page where you will find further information for owner occupiers.

How can I make my home warmer and more energy efficient?

The Telford Energy Efficiency Advice Centre can provide lots of practical advice and information on energy efficiency and what is available to you as a home owner. Simply follow the link to the 'Energy Efficiency' page for further assistance.

How can I make my home safer?

For information and advice on how to make your home safer, please follow the link to the 'Home Safety' page on the right hand side of this page.

Representation in Court
If your mortgage provider takes legal action to evict you from the property, the Housing Options Team can advise and represent you through the legal process.

The longer you wait to get advice, the harder it will become to keep you in your home and if your mortgage provider asks the Court to make you leave, you may have to pay Court costs as well.


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Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
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For up to date contact numbers please refer to the Guide to Council Services.