Borough of Telford & Wrekin

Information for Service Users and Carers

Feedback from service users is important to the council as it tells us whether the services we provide are of a good standard.

Getting involved in this way can help service users develop life skills and prevent them feeling isolated - it also gives them more self confidence as they have more choice and control over how they live their lives.

If you are a service user and would like to make any comments about the services you are receiving, you can do this by:

  • saying how you feel when a council Monitoring & Review Officer visits you (you can have a Support Worker present if you wish)
  • completing a service user questionnaire with as much information as you can. If you have trouble filling the questionnaire in, a Support Worker will help you.


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Please note - Some documents published before 1st December 2006 may contain incorrect contact numbers.
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For up to date contact numbers please refer to the Guide to Council Services.