| I have a pothole in my road, how do I report it and when
will it be filled? | |
| Firstly you must tell us about the pothole. You can do
this by using our
online problem reporting page or by
contacting us.
We will log your enquiry onto our works management system
where it will be allocated a unique enquiry number. The system will
automatically generate a request for one of our highway inspectors
to visit the site where you have reported the pothole.
Once our inspector has assessed the pothole we will normally
issue a job to our contractor with a response time based on the
severity of the problem.
Any potholes which we assess as being a hazard to the public
will normally be dealt with within 24 hours.
All other less serious defects will be given a range of response
times from 5 days to 20 days.
| |
| Please note - Some documents published before
1st December 2006 may contain incorrect contact
numbers. |
|