A to Z

Council tax: Outline

• Key Information

  • Council Tax

• Online Services

  • Apply for a council tax discount as you live alone
  • Apply for a council tax discount (persons in a hospital, nursing home or hostel)
  • Apply for a council tax discount/exemption if your property is empty
  • Apply for a reduction - facilities for person(s) with disabilities
  • Apply for a discount/exemption (persons in detention)
  • Apply for a discount/exemption
  • Report a change of address for council tax

• Common Questions

  • What is council tax?
  • What do I do if I need to speak to someone about my council tax or benefits?
  • What services can I pay for online?
  • Is it safe to make an online payment?
  • What cards can I pay with?
  • When will my payment be processed?
  • What if my card is refused (declined)?
  • What is 3D Secure?
  • Who can I contact if I am experiencing problems?

• Further Information

  • Making an online payment
  • How and where to pay your council tax
  • About council tax
  • Independent advice and support
  • Council tax disabled band relief
  • What happens if I don't pay council tax?
  • Who pays council tax?
  • Council tax banding
  • Council Tax reductions
  • Data protection
  • E-Billing

• Contact: Council Tax 

  Email: council.tax@telford.gov.uk

  Telephone: 01952 383 838

  Fax: 01952 383 993

  Coach Central, Civic Offices, Telford, TF3 4HD