Document Downloads: Mental health
The following documents are available for download. Documents in PDF format can be read using Adobe Reader.
MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.
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Adult social care services compliments, comments and complaints
Full details of the social care services complaints procedure and information on how to have your say on the services we provide.
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Multi-Agency Adult Protection Policy
The purpose of the Multi-Agency Adult Protection Policy and Procedure is to make clear the roles and responsibilities of staff working with vulnerable adults when abuse is suspected or reported.
- Multi-Agency Adult Protection Policy - Revised Edition (4) 1 October 2009
- Appendix 1 - Multi-Agency Procedures for the Protection of Vulnerable Adults
- Appendix 2 - Legal Considerations
- Appendix 3 - Multi-Agency Information Sharing Protocol
- Appendix 4 - West Midlands Association of Directors of Social Services Agreed Protocol for Inter-Authority Investigation of Vulnerable Adult Abuse
- Appendix 5 - Dealing with Complaints about Potential Abuse in a Health Service
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Mental health services
Information about the services and centres that are available to those who suffer from mental health problems.
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Emergency Duty Team
Information about the Emergency Duty Team and how to contact them.
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Mental Health strategy
Telford & Wrekin Council's strategy for adult mental health services.
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Mental Capacity Act 2005
Information and guidance notes relating to the Mental Capacity Act.
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Information about the Protection of Vulnerable Adults
Information leaflets for service users and carers.

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