Course booking information

Before booking on to any of our courses please read all of the information below.

 

To book on a course, please complete the Children's Workforce Development Booking Form and either:

e-mail it to: childrensworkforce.team@telford.gov.uk
fax it to: 01952 383563
post it to: Children's Workforce Development Team, Telford & Wrekin Council, 2nd Floor, Euston House, Euston Way, Telford, TF3 4LY
Bookings cannot be taken over the telephone.

Bookings will not be accepted without a Manager's signature.
If sending your booking electronically, your manager must be copied in to the e-mail to CWDT. Unless cancelled by your manager the booking will then be made.

Bookings will not be accepted without a cost code to cover attendance or non attendance fees. We will then organise a journal transfer to cover the fees as soon as the course has taken place.

Course Confirmations/Cancellations

All bookings are provisional and course confirmations will be sent out to delegates three / four weeks prior to the course date.
If a booking is received and the course is full, delegates will receive notification immediately informing them that a place can not be reserved.

If you have booked a place on a course and have not received a confirmation e-mail within 7 days of the course date, please contact CWDT on the contacts above.

All internal courses carry a cancellation/non attendance fee of £20.00 per delegate, if notification is not received within 10 working days of the course date.

All specialist training that has been commissioned carries a cancellation/non attendance fee proportional to the actual course costs (please see course flyer for details).

The cancellation / non attendance fees will be journal transferred from the Cost Code on your booking form as soon as possible after the course date.