About housing services

About housing services

Even though we don't have our own housing stock we still have important housing responsibilities that provide opportunities to improve the borough and residents' lives.

Good quality housing can improve health and well-being, and make communities more sustainable. While more homes are needed in the borough, improving the housing stock that exists already can help to improve local areas and individuals' lives.

We are the local housing authority. We deal with homelessness issues, work to provide more and more affordable housing and work to ensure properties within the borough are well maintained, including bringing empty properties back into use.

We provide a range of services and advice about housing issues. We can also give advice about problems with your landlord or tenant, information on council tax and housing benefit and guidance on improving or adapting your home.

To get in touch with the Housing teams call one of these numbers, or email housing.services@telford.gov.uk

  • Housing needs and homelessness - 01952 381925
  • Private sector housing - 01952 381874
  • Home Improvement Agency - 01952 381855
  • Health Through Warmth - 01952 381864
  • Supporting People - 01952 381905

For help outside office hours, please ring the out of hours service on 01743 360945 - although this is a Shrewsbury number but it is the correct number to ring.

Last updated 26/09/2012

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