First Point Telford has moved!

First Point Telford has moved to the new Southwater One building, in the heart of the Southwater development. Southwater One is also the home for the new Southwater Library.

View more details including the location of Southwater One.

About housing services

About housing services

Even though we don't have our own housing stock we still have important housing responsibilities that provide opportunities to improve the borough and residents' lives.

Good quality housing can improve health and well-being, and make communities more sustainable. While more homes are needed in the borough, improving the housing stock that exists already can help to improve local areas and individuals' lives.

We are the local housing authority. We deal with homelessness issues, work to provide more and more affordable housing and work to ensure properties within the borough are well maintained, including bringing empty properties back into use.

We provide a range of services and advice about housing issues. We can also give advice about problems with your landlord or tenant, information on council tax and housing benefit and guidance on improving or adapting your home. You can also complete our online form that will provide you with the housing advice and will direct you to the relevant departments on our Housing Options.

To get in touch with the Housing teams call one of these numbers, or email

For help outside office hours, please ring the out of hours service on 01743 360945 - although this is a Shrewsbury number but it is the correct number to ring.

Last updated 25/07/2014

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