If you receive an Excess Charge Notice when parking in a Council owned car park, please choose from the options below for more information on how to pay.
If you receive a parking ticket from a private company please contact them directly. If you have a dispute with a private company regarding your parking ticket then please contact the Citizens Advice Consumer Helpline on 08454 040506.
How can I pay my penalty?
You will need your credit/debit card details, Excess Charge Notice number and your contact details to hand.
Pay by telephone
Call us on 0333 7000 423; you will need your credit/debit card details, Excess Charge Notice number and your contact details to hand.
Pay by post
Send either a cheque, bankers draft, money order or postal order made payable to Telford & Wrekin Council to:
PO Box 3584
When should I pay my penalty?
Payments must be made within 28 days of the notice being given to prevent further actions being taken. In some circumstances the fine is reduced if payment is made within 14 days. This will be outlined on the Excess Charge Notice that you receive.
How do I appeal or make an enquiry about a penalty?
If you wish to make an enquiry regarding an Excess Charge Notice please telephone 0333 7000 423.