Request a new bin or container
If you are requesting a red top bin for a brand new home, or additional rubbish bins for your property, there will be a charge of £25 for either size of rubbish bin. You cannot order these bins using the online form. To order a bin for a new property, please call the Customer Contact Centre on 01952 384384.
For more information about the charge(s) please view our Frequently Asked Questions (FAQs).
Replacement bins and containers
If your bins or containers are damaged, lost or stolen, please use our online form to request a replacement or call our Customer Contact Centre on 01952 384384. There is no charge for replacement items.
Delivery of items
Delivery of our bag(s) and bin(s) can take up to 5 working days.
Should you have a query relating to the delivery of your item(s) please call our Customer Contact Centre on 01952 384384.
Last updated 30/04/2014
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Rubbish and Recycling team
Address: Granville House
St Georges Road
Tel: 01952 384384