Request a new bin or box
Whether you have just moved into an existing property, your bin or box is damaged, lost or stolen, please use our online forms to request a replacement or call our Customer Contact Centre on: 01952 384384
request additional or replacement recycling boxes/containers
request an replacement green bin
request a replacement red top bin
Is there a charge?
There is no charge for replacement bins or boxes.
If you are requesting a bin for a brand new home or additional rubbish bins for your property, there will be a charge of £25 for either size of rubbish bin. You cannot order these bins using the online form. To order a bin for a new property, please call the Customer Contact Centre on 01952 384384.
For more information about the charge(s) please view our Frequently Asked Questions (FAQs).
Delivery of items
Delivery of our standard rubbish and green wheelie bins can take up to 14 days.
Should you have a query relating to the delivery of your item(s) please call our Customer Contact Centre on 01952 384384.
Last updated 22/08/2013
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Rubbish and Recycling team
Address: Granville House
St Georges Road
Tel: 01952 384384