Website Improvements

We are currently developing the website to improve our information, the way you can find information and to deliver more services online allowing you to access those services in a way that suits you.

View details of the location of Southwater One - the home of our new First Point and library.

Request a new bin or container

New properties

If you are requesting a red top bin for a brand new home, or additional rubbish bins for your property, there will be a charge of £25 for either size of rubbish bin. You cannot order these bins using the online form. To order a bin for a new property, please call the Customer Contact Centre on 01952 384384.

For more information about the charge(s) please view our Frequently Asked Questions (FAQs).

Replacement bins and containers

If your bins or containers are damaged, lost or stolen, please use our online form to request a replacement or call our Customer Contact Centre on 01952 384384. There is no charge for replacement items.

Request a replacement bin and/or container

Delivery of items

Delivery of our bag(s) and bin(s) can take up to 5 working days.

Should you have a query relating to the delivery of your item(s) please call our Customer Contact Centre on 01952 384384.

Last updated 30/04/2014

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Rubbish and Recycling team

Address: Granville House
St Georges Road
Donnington Wood

Tel: 01952 384384


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