First Point Telford has moved!

First Point Telford has moved to the new Southwater One building, in the heart of the Southwater development. Southwater One is also the home for the new Southwater Library.

View more details including the location of Southwater One.

About homelessness

Homelessness advice

If you are homeless or are about to become homeless, we can offer you help and advice.

If you would like to speak to someone or have a question or comment, call our helpline on 01952 381925, or email

Our trained advisors will treat your call in the strictest confidence and do everything they can to assist you.

By telling us about your problem, we can assess your situation and begin the process that will give the best results for you. We may be able to prevent you becoming homeless, or help you find somewhere else to live.

We may have to ask you for lots of information about your situation, but this is because we have to follow legal guidelines as set out in the Housing Act 1996 and Homelessness Act 2002.

Last updated 22/04/2014

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Housing Needs team

Address: Telford & Wrekin Council
Darby House
Lawn Central

Tel: 01952 381925


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