What is Universal Credit?
Universal Credit is a new benefit for people who are on a low income or are out of work, making it easier for people to start work. It will help to ensure people are better off in work than on benefits.
Universal Credit will replace 6 main working age benefits with one simple payment:
- Income Support
- Jobseekers allowance (income based)
- Employment & Support Allowance (income related)
- Working Tax Credit
- Child Tax Credit
- Housing Benefit
When will Universal Credit begin?
Universal Credit was introduced into some areas in North West England in April 2013 and is being rolled out nationally from 1 February 2015.
A small number of Telford and Wrekin residents were able to make a claim for Universal Credit between 1 June 2015 and 31 December 2017. After this date the Department for Work and Pensions (DWP) have put a temporary stop on new claims to Universal Credit in the Telford and Wrekin area until November 2018.
This does not affect customers who are already claiming Universal Credit. If you are already in receipt of Universal Credit and have a query regarding your claim then you can contact the Universal Credit team using the freephone number 0800 328 9344.
Who can claim?
If you are already receiving one of the 6 benefits that Universal Credit will replace you don’t need to do anything yet.
If your circumstances change after November 2018 you may be invited to make a claim for Universal Credit.
You can find out more about Universal Credit by visiting Gov.UK.
What are the main changes?
You cannot get Housing Benefit if you get Universal Credit. Your Universal Credit payment will include an element for housing costs. You will need to arrange to pay rent to your landlord.
Universal Credit is paid monthly in a single household payment and usually direct to the claimant.
If you need help with your Council Tax then you still need to claim Council Tax Support from Telford & Wrekin Council. You can find out more about Council Tax Support and to apply for it on our 'What is Council Tax Support?' page.
What do I need to do?
The Universal Credit Personal Planner can tell you how ready you are for Universal Credit.
You can get ready for Universal Credit by:
- finding out where to get online
- making sure you have a suitable bank account
- sorting out the best way to manage your money
The organisations listed below provide information and advice on managing your money.
|Money Advice Service
||Money Advice Service website
||0300 500 5000
||Citizens Advice website
||0845 146 1554
| Money Advice Trust
|| Money Advice Trust website
||0808 808 4000|
|| National Debtline website
|| 0808 808 4000
| Step Change
|| Step Change website
|| 0800 138 1111
| My Money Steps
|| My Money Steps website
|| 0808 808 4000