A British Sign Language interpreter (BSL) can be booked for First Point, Southwater One, to help deaf customers access Telford & Wrekin Council services. View more information about how to book an appointment with an interpreter.
First Point Telford is based at Southwater One, offering advice, support and information from a range of Council and partner services including:
- Family Connect
- Job Box
- Healthy Lifestyles Hub
- Just Credit Union
- Thrive & Homefinder
- Royal British Legion
Partner services are responsible for arranging their own appointments so must be contacted independently.
Pre-booked appointments are available for the following:
|Council tax enquiries||01952 383838|
|Housing benefit and council tax support||01952 383838|
|Registrars (Monday only)||01952 382444|
|Citizens Advice||01952 380000|
|Monday||9am - 5pm|
|Tuesday||9am - 5pm|
|Wednesday||9am - 5pm|
|Thursday||9am - 5pm|
|Friday||9am - 5pm|
Southwater One is also the home of the library, for more details view the Southwater library page, a self service option is available whenever the building is open.