To make a payment for a Council Invoice you will need your credit/debit card number and your Invoice & Account Numbers which can be found at the top right hand side of your invoice.
On the payment screen the 'Reference' you need to enter is your 7 digit Invoice Number followed by your 6 digit Account Number with no spaces in between (for example '4123456212345'). The 'Amount (£)' should be entered in pounds and pence (for example enter £10 as '10.00') - as illustrated below.
If your Council Invoice account number or invoice number starts with a letter rather than a number (for example 'BB AA 123456' or 'REI 12345'), then unfortunately you will not be able to pay these online. Please call the Invoicing & Collection Team on 01952 383986, Monday to Friday 8.30am to 5.15pm, who will be able to take your payment for these type of invoices.