We can investigate false claims about the nature and price of products and services and, where necessary, take action to ensure that misleading information is put right.
We can investigate claims in relation to any commercial transaction whether arising in shops, in any media, or on the internet.
We do this by:
- inspecting businesses
- investigating complaints
- sampling and testing of goods and services
- monitoring advertisements in media
- advising business.
View more information about fair trading in the guides available on the Business Companion website.