Automated Telephone Payment (ATP) services - service unavailable

Unfortunately, we are currently experiencing some technical issues our ATP, we are working with our supplier to resolve the issues with aim of restoring service ASAP.

Library computers

Important: you need to be a library member to use the computers in Telford & Wrekin Libraries. If you are not a member, it's free to join. View information about joining the library.

As a library member, you will have free access to computers in all Telford & Wrekin Libraries.

Library staff are trained to help get you started and can assist with quick and basic problems. If you need more advanced help, view information about computer training courses and view information about online safety.


Getting started

Once you have joined the library, you just need to bring some proof of identification with you (for example a bank card, passport or similar), and agree to our Acceptable Use Policy. Download our Public Internet Acceptable Use Policy.

You can use the computers whenever the libraries are open, until 15 minutes before closing time. 

Please note: there is a limit of two people at each computer, unless it is for family use (for example an adult with up to three children).


Do I need to book a computer in advance?

We currently have a limited number of PCs available in Southwater, Wellington, Madeley and Newport Libraries, these are allocated on a drop-in, first come first served basis. Sessions are booked for one hour but may be extended if no other customers are waiting.


Do Telford and Wrekin Libraries have free Wi-Fi? 

We now offer free Wi-Fi in seven of our libraries, all you need to get started is your library card number and PIN. Wi-Fi is available in the following libraries:

  • Dawley and Malinslee Community Library
  • Madeley Library
  • Newport Library
  • Oakengates Library
  • Southwater Library
  • Stirchley Community Library
  • Wellington Library.

Printing, saving and scanning

If you need to use the scanner please inform the Library team when you book a computer. Paper is supplied and you are unable to use your own paper in our printers. You can use your own memory sticks in the computers.

Please view information about library fees and charges.

Scanners are available at the following libraries:

  • Dawley and Malinslee Community Library
  • Madeley Library
  • Newport Library
  • Southwater Library
  • Wellington Library.

View information about our library locations, opening hours and services offered.

Last updated: 22/06/2022 13:41

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