Automated Telephone Payment (ATP) services - service unavailable

Unfortunately, we are currently experiencing some technical issues our ATP, we are working with our supplier to resolve the issues with aim of restoring service ASAP.

Trees blocking a path or road

We will undertake work to a tree in Council ownership that obstructs a street, road or highway: 

  • to maintain clear sight lines (where reasonably feasible) at junctions and access points, standards for visibility vary according to the class and speed of the limit of the road
  • to maintain a minimum 5.5 metres height clearance over the carriageway – where reasonably feasible
  • to ensure that trees do not unduly obstruct street lights
  • to maintain clear sight lines (where reasonably feasible) for traffic signals and street signs.

Please note: the shoots that grow from the base of some trees in Council ownership such as lime trees are removed on an annual basis where they interfere with footpaths or the visibility at road junctions (sight lines).

Please use our online form to report your issue:

Complete our online form to report a tree or hedge blocking a road or path


What happens next?

In an emergency situation our tree contractor will be instructed to attend site within 2 hours to make the situation safe. An emergency is defined as a tree or part of a tree that is in immediate danger of collapse and is/will cause an obstruction requiring urgent attention.

If not an emergency situation a site inspection will be undertaken within 20 working days of receipt and the customer notified of what action is considered appropriate. We aim to complete any works within 14 working days after the site visit unless seasonal works programmes dictate otherwise.

Last updated: 18/08/2022 10:03

  1. Trees on private land
  2. Council owned trees
  3. Contact