Housing Benefit and Council Tax Support change of circumstances

You are not currently logged in

To view a history of your requests, track their progress and get local services and information based on your address, please 'Login' or 'Signup' to My Telford below, otherwise click 'Continue without registration''.

Signup

Login using your existing My Telford or Everday Telford details, or sign-up for a new My Telford account. For further details, please visit My Telford .

Forgotten your My Telford password?

Or...

Continue without registration

You will be required to provide some personal details to submit this form.

Please enter your details below. This will assist us if we need to contact you.

Your contact details

Title

First Name

Surname

Email Address

Phone Number

Enter your Postcode, and press 'Find'

The email address provided already has an associated My Telford registration. Please click Login to log in or reset your password.

The details provided suggest that you may already has an associated My Telford registration. This may also be associated with one of our services (School Admissions, E-Permits etc).
If so, please Login to proceed.

The email address provided already has an associated Everyday Telford account registration. You may upgrade by clicking Login to proceed.
Login

Sign-In instead

Search Address

Find Address

Search for an address above, and then choose from the options...

(unknown)

Traffic Lights etc.

Traffic Signal

	❌

❌

Please note you WILL NOT be able to submit this form without evidence of the change in your circumstances. You must include your claims reference or your full name and full address for identification.

First name (required)

Surname (required)

Date of birth (dd/mm/yyyy)

National Insurance number

Contact phone number, preferably a mobile number so we can text you

Email address (required)

Address you are claiming at, including postcode (required)

Claim reference number

What date did the change happen (dd/mm/yyyy)

What is the change you want to tell us about - required

Tell us about the change

Please provide a contract of employment, showing the hours of work and the rate of pay, or provide your first wage slip.

Please provide your last wage slip or P45 Please tell us what your income will be now you are not working.

Please provide details of change and the new award letter

Please provide the name, date of birth, National Insurance number and nationality of the person who has moved in. Tell us what relation they are to you and provide proof of their income.

Please provide their forwarding address

Please provide evidence of change, wage slips, award letters etc.

Please provide details of change and proof of change, i.e. award letters and wage slips

Please provide a letter from the landlord confirming new amount and date of change

Please provide a bank statement, share certificates, premium bonds

Please provide evidence of the increase, eg wage slips

Before you send your evidence please read the following statement carefully.

I understand the following: It is a criminal offence to provide incorrect information and or fail to declare a change in my circumstances which I am required to report immediately. I know I must let the Council know immediately about any changes in my circumstances which might affect my claim. Examples of relevant changes in circumstances are: If your income goes up or down, if your capital goes up or down, if you or your partner start working or change jobs, if anyone leaves or joins your household or their income changes.

Please provide any supporting documents (Microsoft Word / Adobe PDF format) or images (JPG / PNG etc)

The Council may check the information provided on this form and obtain further, relevant information to enable them to process my claim for Housing and or Council Tax Support.

By submitting this form you are declaring that all the information you have given is correct and complete.

I agree

Privacy Notice

Telford & Wrekin Council are collecting your personal data for the purpose of dealing with your recent enquiry/service request under Article 6(1)(b) of the General Data Protection Regulations. The council may need to securely share relevant elements of your data with one of our contractors solely in order for them to deal with your enquiry on our behalf. It may also need to share this information if it is legally obliged to do so.

For further details on the council's privacy notice please view the Privacy Page on the council's website page.

Please wait - your form is being submitted...

Login using your existing My Telford or Everday Telford details, or sign-up for a new My Telford account. For further details, please visit My Telford .

Forgotten your My Telford password?

You will be required to provide some personal details to submit this form.

Privacy Notice