Website Improvements

We are currently developing the website to improve our information, the way you can find information and to deliver more services online allowing you to access those services in a way that suits you.

View details of the location of Southwater One - the home of our new First Point and library.


Site preferences

You can change this website to meet your needs. You can change font size, font, letter spacing, colour scheme. The settings you create on this page will be saved for future visits. If you wish to return to the standard settings, click the "Reset site settings" button.


BrowseAloud reads web pages aloud for people who find it difficult to read online.browsealoud

Text Relay

If you're using a textphone (sometimes called a Minicom) or you're calling someone from a standard telephone and know the person has a textphone, then click on the following link for full instructions on how to use this automated service Text Relay. The Relay assistants provide a text-to-voice and voice-to-text translation service.


Please click the following links to translate text or webpages

Please note that Telford & Wrekin Council is not responsible for this service and cannot guarantee the accuracy of the translations available.

Sign language interpreters

sign language You can book appointments at Telford & Wrekin Council with an interpreter for help and advice on all Council services including housing/Council Tax/benefits etc, appointments with CAB or anything to do with the Council.

Venue Telford & Wrekin Council
First Point Telford 
Southwater One
Southwater Square
Southwater Way
TF3 4JG 
How to book

Visit: Southwater One to request an appointment
Tel: 01952 380000
Text relay: 018001 01952 380000

Appointments must be booked in advance with a minimum of 48 hours notice.

Last updated 11/08/2014

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