What is a carer? A carer is someone of any age who provides unpaid support to a family member or a friend, who would not manage without their support. Caring for someone can take up a few hours each week, or a carer may be caring for 24 hours a day, seven days a week. Some carers live with, or near to, the person they are caring for, whereas others provide more remote support.

What is happening in Telford and Wrekin? A five year All Age Carers Strategy has been launched! The plan is dedicated to shaping the future of care provision within the community to enhance support for carers of all ages, ensuring that their contributions are recognised and that they receive the assistance they need to thrive.

We are excited to share with you our All Age Carers Strategy

Download the All Age Carers Strategy (.pdf Size: 1936Kb)

For further details of how this was produced – view our strategy tab.

Our all-age Carers Centre in Telford and Wrekin is delivered by Telford and Wrekin CVS. For more details, please visit the Carers Centre website. 

View further information on what support is available to carers.

Last updated : 11 December 2024

We have identified we need a strategy that identifies areas that are important to carers, ensuring resources are used where carers of all ages need them the most. 

An All Age Carers Strategy has been developed, following extensive consultation and engagement with carers, professionals, organisations and groups across the Borough. 

The Council undertook the consultation on the draft strategy throughout the period 18 April 2024 – 19 July 2024. Throughout the consultation, we promoted the draft strategy at: 

  • Wednesday 24 April 2024 - CVS, Hazeldine House, Town Centre 
  • Friday 26 April 2024 - Dawley Dinner, Dawley Baptist Church
  • Monday 29 April 2024 - The Wakes, Oakengates
  • Wednesday 1 May 2024 - Madeley Community Café, The Anstice Madeley
  • Wednesday 1 May 2024 - ALD Family Carer Meeting Working together group 
  • Weds 1 May 2024 - Sutton Hill Carers Wellbeing Group, The Hub on the Hill 
  • Friday 3 May 2024 - Learning Disability Partnership Board 
  • Wednesday 8 May 2024 - Secondary Youth Club, Hazeldine House 
  • Thursday 9 May 2024 - Hadley Carers Wellbeing Group, Hadley Community Centre 
  • Monday 13 May 2024 - HomeInstead Dementia Group, Dawley Annex
  • Wednesday 15 May 2024 - Acorn Singers Age UK, Ketley 
  • Wednesday 15 May 2024 - Shawbirch Carers Wellbeing Group, Shawbirch Medical Practice 
  • Thursday 16 May 2024 - BrightStar Boxing session with Secondary Youth Club, Hazeldine House 
  • Friday 17 May 2024 - Belmont Hall, Wellington 
  • Monday 20 May 2024 - Rose Manor Extra Care, Lawley
  • Thursday 23 May 2024 - Line Dancing Age UK Hadley Community Centre, Hadley 
  • Friday 24 May 2024 - Carers way/ILC activity drop in session, Independent Living Centre 
  • Tuesday 28 May 2024 - Dementia Friendship Group, Oakwood Extra Care Wellington
  • Tuesday 28 May 2024 - Frizes Leasowe, Oakengates
  • Wednesday 29 May 2024 - Singing for the Brain, Salvation Army, Oakengates 
  • Wednesday 29 May 2024 - Primary Youth Club, Hazeldine House 
  • Friday 31 May 2024 - Hollinswood Neighbourhood Centre
  • Wednesday 5 June 2024 - Secondary Youth Club, Hazeldine House 
  • Wednesday 12 June 2024 - Carers Week Wellbeing from Within event, Hazeldine House 
  • Tuesday 11 June 2024 - Carers Group, Ketley, Age UK, Frizes Leasowe Ketley
  • Friday 14 June 2024 - Carers Stand, Telford Town Centre 
  • Tuesday 18 June 2024 - Severn Hospice Coffee Morning
  • Wednesday 3 July 2024 - Secondary Youth Club, Hazeldine House 
  • Friday 5 July 2024 - Hub on the Hill, Sutton Hill
  • Tuesday 9 July 2024 - Madeley Baptist Church 
  • Thursday 11 July 2024 - Brookside Central CIO
  • Sunday 14 July 2024 - The Square, Rose Manor Ketley
  • Sunday 14 July 2024 - Hadley 
  • Wednesday 17 July 2024 - Madeley Baptist Church 
  • Friday 19 July 2024 - Belmont Hall, Wellington.

What happened next? 

Following consultation, we reviewed all of the feedback we received and made respective amendments to the strategy. A final draft of the strategy has now been produced and approved at Cabinet (November 2024).

The All Age Carers Strategy highlights the importance of partnership working, in particular, the work that continues with our engagement partners, Telford and Wrekin CVS, and the Carers Partnership Board.

The All Age Cares Strategy links with other local strategies:

We would like to take the time to thank those involved within the consultation, your feedback is vital to us to make a real difference to the lives of Carers in the Borough of Telford and Wrekin. 

These webpages will be updated regularly in relation to the areas of development but please do contact us if you need any additional information.

Last updated : 19 November 2024

We have recently sought feedback on our Carers services within Telford and Wrekin. Our Carers Centre is delivered by Telford and Wrekin CVS, and further details of this service are available on the Carers Centre website. 

Our consultation ran from 29 July until 31 August 2024. 

We consulted in several different ways, including: 

  • drop in sessions across the Borough of Telford and Wrekin 
  • online questionnaire 
  • phone calls directly to individuals who wished to speak to us individually. 

What happened next? 

We are in the process of reviewing your feedback on our existing services. Feedback will be utilised to develop our services in the future. 

Last updated : 7 November 2024

The development of the Carers Partnership Board with the Carers Centre (provided by Telford and Wrekin CVS, commissioned by Telford & Wrekin Council) will support each delivery and implementation of each action from the All Age Carers Strategy and provide an opportunity for agencies to feedback on developments, asking key questions, such as:

  • What is working?
  • What changes have been made?
  • What is planned for the future.

The Partnership Board will be made up of carers, experts with lived experience that access services, and the various partnership organisations that help shape and deliver services to carers and/or the people they care for. Children’s Services will also continue to promote the work with parent carers through the short breaks forum in addition to the Carers Partnership Board.

Engagement will be carried out with Carers across the Borough, to ensure any developments are co-produced to meet the identified outcomes. The Carers Partnership Board will oversee the implementation of the strategy through an agreed action plan approach.

The role of the board will:

  • continue to monitor and drive the developments of the strategy for the next 5 years through a comprehensive live action plan
  • be involved, influence, collaborate and co-produce the offer for all age carers.

The board will meet every quarter and is chaired by an Expert by Experience.

Download Telford and Wrekin All Age Carers Partnership Boards (draft) Terms of Reference for more information on what the Board is here to do. *Terms of Reference to be added shortly.

Meeting dates in 2025: to be confirmed.

Action notes from meetings:

  • The first meeting will take place in January 2025.

If you would like to join the All Age Carers Partnership Board meetings, please contact allagecarers@telford.gov.uk or telephone 01952 383054 (weekdays, between 9am and 5pm).

Please note: the strategy and action plan is a working document that will be monitored closely through the All Age Carers Partnership Board.

Last updated : 19 November 2024