Pay for school meals

You can pay for your child's school meals using our online payments system or our Automated Telephone Payments (ATP) hotline.

To pay online or using our ATP you will need your child's 'Pupil reference number' and credit/debit card details to hand.

Pupil reference number

If your child's pupil reference number is all numeric (for example 12345678) you can pay online or by ATP, however if it contains non-alphanumeric characters (for example 1234-5678 or 1234.5678) you can only pay online.

Online payments

Our online payment facility allows you to pay for your child's school meals directly and securely to the Council, and you can now check your child's account balance online. 

Please note: School Reference number must be entered along with Pupil Reference number e.g. 4001123456.

Visit the Civica Payments Portal to pay for your child's school meals 

View information about your child's school meals balance 

You will be directed to a secure website to make your payment. You will have the option to print off a receipt or email a copy of the receipt to your email address once your transaction has completed successfully.

If you have registered a 3D Secure security password with your bank for use when making online payments, you will be diverted to your card issuer who will ask you to enter all or part of your personal password. Once the correct entry has been made your payment will continue. If you are not registered you may be invited to register your card before continuing with your payment (depending upon your card issuer). If you wish you can elect not to register your card at this time, we will still process your payment.

Automated Telephone Payments (ATP)

Telephone payments can be made using a credit/debit card, by calling our ATP hotline on 01952 380937.

When you make your call, please have the following details to hand:

  • your credit/debit card details
  • your child's pupil reference number
  • details of amount you are going to pay.

Please note: this is an automated telephone payment facility.

Last updated: 06/05/2021 14:00

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