Due to our annual billing processes we will not be able to access your details relating to these services and will close our phone lines from 5pm, Thursday 4 March until 9am, Monday 8 March 2021.
Please view our service disruption page for further details.
Telford & Wrekin Council would like our customers to test our services to ensure that we are providing the best possible service.
Telford & Wrekin Council believe that all of its customers have the right to receive the best possible service, day in and day out. Please view our Customer Contract and Strategy.
We are committed to providing you with the best possible service, but if things go wrong we want to know so we can put them right.
We want to hear about your experiences of using Council Services as your feedback is important to help us understand how we can improve and recognise what we are doing well.