Adult Social Care Privacy Notice

Telford & Wrekin Council Adult Social Care are collecting your personal data to enable the best possible advice, care or support to be provided and to meet the statutory requirements under the Care Act 2014, wider legislation and Article 9(2)(c) & (h) of the General Data Protection Regulations 2018 or equivalent United Kingdom legislation.

Telford & Wrekin Council will not share any of your personal data collected with external organisations unless required to do so by law. However, there may be occasions where we request further information from key third party organisations such as Health or Provider organisations. For further details on the Council’s privacy arrangements please view the privacy page on the Council’s website.

This privacy notice applies to Adult Social Care Services, for example; Community Early Help, Safeguarding and Community Social Work and includes: Older People, Working Age Adult, Hospital Assessment, Out of County, Transition (child to adult), Physical and or Sensory Disability, Adults with Learning Disabilities, Mental Health, Adult Safeguarding, Occupational Therapy and Assistive Technology Services.

The Care Act 2014 places a duty on us to work closely with Health colleagues to ensure the best level of care is delivered to our citizens.

Information we collect:

  • name
  • address
  • date of birth
  • ethnicity
  • NHS number
  • relationships information
  • health information
  • referral/assessment information
  • relevant case information
  • mental capacity information
  • contact details
  • other agencies involved
  • financial information
  • risks 
  • next of kin

Agencies we might share the information with, where legislation allows:

  • health agencies, including acute and long stay hospital settings
  • Department of Work & Pensions (DWP)
  • courts, the Home Office and the Ministry of Justice
  • the ombudsman
  • safeguarding boards
  • other council services
  • housing agencies and providers
  • consultants employed by the Council
  • Police/Probation
  • voluntary sector and charities
  • education providers
  • careers advisors
  • other Local Authorities
  • private care providers
  • prepaid cards providers
  • direct payment support services
  • utility providers
  • debt agencies
  • substance misuse services.

Please note this list is not exhaustive and may be added to as and when required.

Purpose for processing
To facilitate our duty of care, service improvement, prevention/detection of crime/fraud/safeguarding issues, service planning/research.

Use of your NHS Number in Adult Social Care
If you are receiving support from adult social care then the NHS may share your NHS number with Adult Social Care. This is so that the NHS and adult social care are using the same number to identify you whilst providing your care.  By using the same number the NHS and adult social care can work together more closely to improve your care and support.

We will use this Number to share appropriate information across a number of support services including GPs, hospitals, community matrons, district nurses and social care practitioners.

Last updated: 1.57pm on Friday 1 November 2019