Worried about money?

There’s lots we can do to help. Find out what support is on offer.

Licence - Check and Send

Licensing Act 2003: Check and Send

The ‘Check and Send’ Service

  • The Council will:
    • check the application to ensure it is valid and has been correctly completed
    • provide the applicant with an acceptance date so that, where applicable, the statutory consultation period commences immediately from that date
    • where applicable, assist the applicant with completion of the statutory public and press notices and provide you with the required:
      • public notice(s) for display on the premises 
      • press notice for the applicant to arrange to publish in a local newspaper
    • where applicable, facilitate the electronic submission of the application on behalf of the applicant to the relevant Responsible Authorities as defined in the Licensing 2003 (“Responsible Authorities”).
  • The applicant:
    • is responsible, where applicable, for ensuring the statutory notice is displayed on the business premises in accordance with the regulations
    • is responsible, where applicable, for ensuring the press notice is published in a local newspaper within 10 working days of the application being accepted
    • is responsible for providing copies of any documentation requested by the Council Officer within a reasonable time to facilitate the completion of the application.

All services

  • The applicant will, where requested, prove their identity by providing the Council Officer with the relevant requested ID. This may also include proof of a position held within a company or organisation and/or authority to submit the application.
  • The applicant is responsible for co-operating with the Council, providing documentation requested within a reasonable time and ensuring that all information provided to the Council Officer is accurate and true to the best of their knowledge and belief. The Council provides the services on the basis of the information provided. Any false declarations made by the applicant may result in prosecution.
  • The applicant is responsible for keeping copies of any documents provided to the Council officer.
  • Approval of any licence application(s) cannot be guaranteed. Any Responsible Authority and/or member of the public, a business, etc. (“Other Person”) may make representations in respect of certain applications and the application may be referred to Telford & Wrekin Council’s Licensing Act Sub-Committee for a decision.
  • The Council shall not be responsible for any delay incurred after the application has been submitted to the Responsible Authorities.
  • The applicant should not rely on any information received as legal advice. Where the applicant has any concerns or questions in respect of their application they should consider obtaining their own independent legal advice.
  • Using any of these services will not prejudice any future statutory inspection.
  • Telford & Wrekin Council’s Public Protection Service is empowered to enforce a variety of civil and criminal statutes. It has a duty to investigate any allegations of breaches of such legislation and the provision of this service does not affect this duty in any way whatsoever.

The fee

  • The applicant shall pay the fee (inclusive of VAT) (“the Fee”) for each service provided.
  • Payment of the fee shall be made in advance of any service being undertaken.
  • Payment of the fee can be made by cheque, credit/debit card. The fees are non-refundable.
  • The applicant will be required to pay any statutory licensing application fee in addition to the fee for any of the additional services.

Data protection

Telford & Wrekin Council’s Licensing Service is collecting your personal information for the purpose of meeting the statutory requirement of the Licensing Act 2003.

Telford & Wrekin Council will not share any of your personal data collected with external organisations unless required to do so by law when your data may be shared with other regulatory bodies.

Visit the privacy policy section for more information about the Council's privacy arrangements

Freedom of Information Act 2000

Please note that the confidentiality of information held by the Telford & Wrekin Council cannot be guaranteed. We may receive requests under the Freedom of Information Act as amended from time to time to disclose information about pre-application assistance and the assistance we have provided.

Intellectual property rights

All intellectual property rights in any materials created or developed by the Council pursuant to this agreement or arising as a result of the provision of the services shall vest in the Council. The Council licenses all such rights to the applicant free of charge and on a non-exclusive basis to such extent as is necessary to enable the applicant to make reasonable use of the services.


The services are provided by experienced and qualified members of the Telford & Wrekin Council within the Public Protection Service. The services do not prevent any of the Responsible Authorities and Other Persons submitting a representation to your application. The Council’s Licensing Officers are unable to give any guarantees about the decision that will be made on an application. An application that results in representations being received may be referred to the Licensing Act Sub-Committee, where the application and the representations will be considered on their own merits and determined accordingly.

Dispute resolution

If you or your business have any complaints or are not satisfied with the quality of the services provided please refer to the Council’s Corporate Complaints Procedure available on the Council’s website.

Last updated: 20/07/2022 09:37

  1. Introduction
  2. Terms and conditions
  3. Contact