Flooding and drainage

Flooding can arise from many sources and of course is mainly associated with heavy rainfall, but it can also be caused by blockages in the underground pipes.

Telford & Wrekin Council are responsible for:

  • highway drainage, which includes the road gullies and associated pipe work
  • land drainage systems such as ditches, culverts and land drains but only on Council owned land.

If your problem relates to any of the above then please report the problem using our online form.

Complete our online form to report a flooding or drainage problem


Private drains and sewers

We are not responsible for the drains serving properties. These drains are generally private. 

Responsibility for private sewer defects and blockages lies with the owners/occupiers of properties draining into the sewer upstream of any defect or blockage. Your local council may be able to help you find out which sewers are privately owned.

If you are partially or solely responsible for maintaining drains and sewers you may be covered by your house insurance for any damage.

If you have a problem with private drains you would normally need to contact a reputable builder or specialist drainage service. 

Visit the Wrekin Housing Group website to report a problem with a drain if your property is their responsibility


Public sewers

We are not responsible for the main sewers which are generally located in the road. Sewers are either publicly or privately maintained. If they are publicly maintained, visit the Severn Trent Water website to find out who is responsible for repairs and maintenance to the sewer in your area.

Last updated: 01/02/2021 15:51

  1. Introduction
  2. Prepare for flooding
  3. How do I report?