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First Point Telford is based at Southwater One, offering advice, support and information from a range of Council and partner services, including:
Pre-booked appointments are available for the following services:
|Council Tax and Business Rates||01952 383838|
|Housing Benefit and Council Tax Support||01952 383838|
|Registrars (Monday only)||01952 382444|
When you arrive at Southwater One for these appointments, you will need to check-in at the desk on the Ground Floor before making your way to the Second Floor.
All other services are responsible for arranging their own appointments and must be contacted independently.
If you are claiming Housing Benefit and/or Council Tax Support, you can now report a change in your circumstances online.
Self-service computers and free phones are also available on the ground floor.
View more information about British Sign Language (BSL) Assistance.
|Monday||9am - 5pm|
|Tuesday||9am - 5pm|
|Wednesday||9am - 5pm|
|Thursday||9am - 5pm|
|Friday||9am - 5pm|
Southwater One is also the home of the library - for more details, view the Southwater library page. A self-service facility is available whenever the building is open.
First Point Telford
Telford & Wrekin Council
Telephone: 01952 380000
Last updated: 2.49pm on Wednesday 18 December 2019