Coronavirus (COVID-19) recycling and waste services updates

We are working closely with our waste partner Veolia to minimise the impact of the Coronavirus (COVID-19) outbreak on our recycling and waste services. Our business continuity plans have been successfully implemented and resources are being closely monitored to ensure the most essential services can continue to be delivered safely.

Currently services are operating with some disruption.

Kerbside collections of recycling and rubbish containers

Please continue to use your recycling and waste collection services as normal, with the following important exception.

Households that are self-isolating should follow the UK Governments 'Stay at home' advice which states:

  • store personal waste such as used tissues and disposable cleaning cloths securely within disposable rubbish bags. Please do not place any of these items in your recycling containers as they will not be collected
  • place these bags into another bag, tied securely and keep separate from any other waste
  • these bags should be put aside for at least 72 hours before being put inside your red top bin
  • please do not take this waste to your local Household Waste and Recycling Centre (HRC).

Please dispose of your other household waste as normal. It is more important than ever to ensure that recycling is clean and dry, and the rubbish bags are securely tied up to help prevent spills and protect our collection teams and the public.

Bulky items collections - suspended

  • Household waste collection is now our priority so we are re-directing the Veolia employess to this as we can. This means we will no longer offer bulk collections for large household items until further notice.

Household Recycling Centres (HRCs) - closed

  • In order to comply with social distancing and encouraging people to stay at home, both our Household Recycling Centres (HRCs) are closed with immediate effect. We will review this in line with central government advise and keep you updated of any changes.

Last updated: 9.57am on Monday 30 March 2020